A strategic Business Unit of  Etech Global Services

Career

Tired of working “inside the box?” Come join us. We CELEBRATE innovation!

There’s never been a better time to join the team. You will be challenged, You will be empowered. BUT, most importantly you will spend 100% of your time doing what you do best! We are defining the future and we are leading the “war” for new talent. Let us WOW you as we continue to push the envelope with Etech Technology Solutions.

 

With over 20 years of experience as a leading outsource service and solution provider, Etech has the knowledge and ability to help you personally and professionally succeed. Our success depends on selecting great people who serve as agents of change and are committed to consistently delivering world class customer experiences. ETS Leaders embody a Servant Leadership mindset and they guide our team members by modeling Etech’s 12 Character Commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage.

With a commitment to continuous growth and learning, Etech Technology Solutions (ETS) offers an exciting range of career opportunities. Our focus stays on the recruitment and selection of diversely talented individuals whose joint skill sets and life experiences help to supply world-class experiences for clients while offering a rewarding and challenging career opportunity for its employees.

Join Etech’s dynamic and innovative team of technocrats in crafting compelling business applications built on the latest technologies. Your skill, combined with your passion for technology makes you the perfect fit for our growing team. Etech offers boundless opportunities to everyone for success. This is more than a job..this is an adventure in innovation!

Why Etech?

More than A Job – It's a Career!

Over 90% of our promotions are internal!)

Training & Development

Your future matters! We ensure you have the tools necessary to be successful.

Work-Life Balance

Work Hard, Play Hard!

“Out the Box” Thinking

Creativity is not only welcomed, it’s expected!

Servant Leadership Culture

Leadership is more than directives and imperatives – our leaders serve each member of the team!

We Give Back

Etech has an ongoing commitment to serve not only our team members but our communities!

Job Openings

Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

B2B Sales Executives

Job Title:B2B Sales Executives
Department:Etech Technology Solutions (ETS)
Location:Gandhinagar

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime.

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated and valued. Simply put – these are the experiences you will use to deliver world class results to our customer base.

If you consider yourself to be a team player, goal oriented, and possess a passion for helping others; apply to become a part of the Etech Global Services Team.

About Us:

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.

 

Visit us: www.etechgs.com

 

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing

  • Conduct outbound telesales activity to employers to sell VOCI VSpark platform
  • New business generation via telesales activity
  • Influencing, negotiating and persuading stakeholders to use VOCI VSpark services
  • Achieving sales targets in line with KPI’s
  • Achieving activity targets in line with KPI’s
  • Develop new business opportunities and lead generation
  • Following up on leads generated by other employees of Etech/VOCI
  • Record all activity onto CRM system
  • Establishing and maintaining strong working relationships with all employers
  • Market analysis and feedback & maintaining market and competitor knowledge
  • Using a variety of sales techniques in order to attract new business opportunities
  • Commercial awareness of business opportunities arising in the local and national market and adopt a proactive approach to new business generation
  • Identify and follow up on new business leads
  • Play an active part in the selling and endorsement of all VOCI products and services
  • Develop a good understanding of client companies and their working culture and environment
  • Maintaining and inputting data to ensure effective customer relationship management of all stakeholders

What We Expect You To Have

  • Experience of working in a target driven commercial environment
  • Experience of working within Outbound B2B, virtual sales
  • Client relationship management & Cold Calling
  • HSC or equivalent
  • 1+ years of sales experience into a similar environment
  • Interpersonal skills Influencing and negotiating skills
  • Written & verbal Communication skills
  • Planning and organisational skills
  • Well organised and structure approach to work Ability to work to deadlines and targets
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Learning and Development Specialist

Job Title:Learning and Development Specialist
Department:ETS- Medallia
Location:Gandhinagar

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime.

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated and valued. Simply put – these are the experiences you will use to deliver world class results to our customer base.

If you consider yourself to be a team player, goal oriented, and  possess a passion for helping others; apply to become a part of the Etech Global Services Team.

About Us

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.

Visit us: https://www.etechtechnologysolutions.com/career/

Overview

The Learning & Development Specialist’s time will be focused on learning administration duties. He /she will support and deploy virtual classroom training and resources that help our channel partners and internal team members learn about our products, processes, and technology. He/she will also act as a learning administrator for our live training by helping to set up sandboxes, coordinate schedules, and identify operational improvements. The ideal candidate is self-starter and not afraid to implement innovative approaches to training support methods.

 What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Campaign Allowance
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing

  • Function as a Teaching Assistant for our live training classes by conducting Office Hours
  • Grade student exams and provide feedback and coaching to students
  • Deploy and prepare sandboxes in anticipation of live training classes
  • Maintain a log of training request
  • Update & maintain the training events calendar globally
  • Perform quality assurance on virtual instructor-led training materials, as needed 
  • Design and deploy post-training surveys & instruments to measure learning effectiveness and make adjustments to current program content as needed
  • Compiles and communicates performance metrics for online and classroom training courses to measure training effectiveness.

What We Expect You To Have

  • 2+ years’ experience with teaching assistant duties for adult learners
  • Experience with training coordination
  • Experience defining learning needs for internal & external audiences in delivery environment
  • Experience on a technical platform
  • Great attention to detail including grammar and punctuation a must
  • Be ready to work on different time zones

 

Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Salesforce Developer

Job Title:Salesforce Developer
Department:ETS- Medallia
Location:Gandhinagar

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime.

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated and valued. Simply put – these are the experiences you will use to deliver world class results to our customer base.

If you consider yourself to be a team player, goal oriented, and  possess a passion for helping others; apply to become a part of the Etech Global Services Team.

About Us

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.

Visit us: https://www.etechtechnologysolutions.com/career/

Overview

 The Salesforce Developer will be involved in all technical aspects of Salesforce.com, including custom code, systems integrations, 3rd party applications, and AppExchange products. The successful candidate will have experience working with Salesforce platforms, application development skills, and the ability to solve complex software problems. The developer will work closely with functional leaders, organizational units, and subject matter experts to identify, develop, and deploy customized business solutions across multiple systems. This role is primarily focused on the Salesforce platform with scope to develop in other systems used by our Professional Services org. The Salesforce Developer will be responsible for creating dynamic and scalable Salesforce solutions that perfectly meet the evolving needs of the Professional Services org / Company.

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Campaign Allowance
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing

  • Participate in the evaluation, scope, and completion of new development requests.
  • Develop in, Apex, JavaScript, Visualforce and other technologies to build customized solutions that support business requirements and meet project objectives.
  • Communicate with project managers, and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment.
  • Create and maintain standard operating procedure (SOP) and system architecture documentation. 
  • Seek out ways to utilize the Salesforce platform to improve processes and productivity, and make recommendations to support an organization scaling at a rapid pace.
  • Conduct long-term improvement operations to ensure compatibility with evolving project requirements.
  • Solid understanding and detailed experience with Salesforce.com architecture.
  • Proficiency in Apex, Lightning Web Components, JavaScript, Apex REST API, SOQL.  
  • Experience integrating Salesforce.com with other applications via real-time, batch, sync/async
  • Excellent project management skills and a positive attitude
  • Able to work in a fast-paced environment with a hands-on approach and demonstrated ability to multi-task and think creatively.
  • Demonstrated ability to meet deadlines and prioritize simultaneous requests
  • A documented history of successfully driving projects to completion
  • Creative and analytical thinker with strong problem-solving skills
  • Must demonstrate exceptional verbal and written communication skills with the ability to communicate clearly, effectively and appropriately with colleagues at all levels in English. 
  • Ability to assess the impact of new requirements on all upstream and downstream applications, systems, and processes

What We Expect You To Have

  • Bachelor’s degree in Computer Science, Software Engineering, Information Systems or related field
  • 2+ years of experience as a Salesforce.com developer 
  • Scripting language experience e.g. Python
  • Salesforce.com certifications (App Builder, Developer I, Developer II…)
  • Strong understanding of Salesforce.com best practices and functionality
  • Experience using Salesforce data tools (Data Loader, Excel Connector, Demand Tools, Visual Studio Code, Workbench )
  • Strong data management abilities
  • A demonstrated ability to understand and articulate complex requirements
  • Previous experience working in a SCRUM or agile environment 
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Salesforce Administrator

Job Title:Salesforce Administrator
Department:ETS- Medallia
Location:Gandhinagar

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime.

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated and valued. Simply put – these are the experiences you will use to deliver world class results to our customer base.

If you consider yourself to be a team player, goal oriented, and  possess a passion for helping others; apply to become a part of the Etech Global Services Team.

 

About Us

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.

Visit us: https://www.etechtechnologysolutions.com/career/

 

Overview

The Salesforce Administrator will help with ongoing development of our Salesforce.com deployment. The successful candidate will have a record of success in improving processes and adoption using Salesforce. The administrator will work closely with functional leaders, organizational units, and subject matter experts to identify develop and deploy new business processes. This role is part technical project manager, part administrator, and part Salesforce analyst. The Salesforce Administrator will be responsible for executing on the day-to-day configuration, support, maintenance, and improvement of our Professional Services org and processes in Salesforce.com.

 

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Campaign Allowance
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing

  • Serve as a system administrator for Professional Services org, owning areas like Service Cloud, Sales Cloud, and other products as necessary
  • Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
  • Help develop and configure new case handling processes in Service Cloud
  • Complete regular internal system audits and prepare for upgrades
  • Help manage data feeds and other integrations
  • Help with the evaluation, scope, and completion of new development requests
  • Work with members of the user community to define and document development requirements

What We Expect You To Have

  • Excellent project management skills and a positive attitude
  • Demonstrated ability to meet deadlines and prioritize simultaneous requests
  • A documented history of successfully driving projects to completion
  • Creative and analytical thinker with strong problem-solving skills
  • Must demonstrate exceptional verbal and written communication skills in English 
  • Ability to assess the impact of new requirements on all upstream and downstream applications, systems, and processes
  • Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
  • +2 years of experience as a Salesforce.com administrator specifically working on Service Cloud
  • Salesforce.com certifications (Admin, Developer, Service Cloud Consultant…)
  • Proven ability to design and implement new processes and facilitate user adoption
  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
  • Strong understanding of Salesforce.com best practices and functionality
  • Strong data management abilities
  • A demonstrated ability to understand and articulate complex requirements
  • Previous experience working in a SCRUM or agile environment 
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Scrum Master- Agile Process

Job Title:Scrum Master- Agile Process
Department:Etech Technology Solutions (ETS)
Location:Gandhinagar

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime.

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated and valued. Simply put – these are the experiences you will use to deliver world class results to our customer base.

If you consider yourself to be a team player, goal oriented, and possess a passion for helping others; apply to become a part of the Etech Global Services Team.

About Us

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.

Visit us: www.etechgs.com

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing

  • Service to the Development Team
  • Encourages self-organization and cross-functionality (understands the benefits of ‘T-shaped’ team members).
  • Support team’s ability to remove impediments on their own and intervene when necessary
  • Ensure that quality remains the entire team’s responsibility
  • Strive for technical excellence using the Definition of Done
  • Advise the team on professionalism and respect (conflict resolution and working agreement adherence)
  • Strive for continuous improvement
  • Promote an environment of experimentation with an emphasis on outcomes-based process improvements
  • Help to incorporate successful experiments into standard processes
  • Direct and facilitate the Sprint Retrospective discussions to be positive and result in a focus on one or more items to improve the following Sprint
  • Support different development techniques as needed including but not limited to,
    • Xtreme Programming (emergent architecture, pair programming, etc.)
    • Test driven development
    • Continuous delivery
    • Kanban (workflow visualization, cycle time, throughput)
    • Service to the Product Owner
  • Help maintain a focus on goal-driven and outcome-oriented planning.
  • Maintain Evidence Based Management metrics and dashboard.
  • Provide transparent access to the data and a personalized interpretation of the results on a monthly basis.
  • Collaborate on finding the best ways to maintain and order the Product Backlog as well as make its contents transparent.
  • Provide coaching to ensure that Product Backlog items are well understood by the whole Scrum Team.
  • Knowledge and experience using techniques such as user stories (and mapping), Lean
  • Canvas, product vision boards, etc.
  • Offer guidance on how to forecast using empiricism within a complex domain.
  • Service to the Organization
  • Lead and plan the adoption/implementation of Scrum across multiple departments and teams.
  • Help those outside the Scrum Team understand which of their interactions with the Scrum Team are helpful and which aren’t.
  • Facilitate Scrum events as requested or needed.

What We Expect You To Have

  • Analytical thinker with ability to identify and solve problems in a logical manner
  • Strong work ethic and works well on small teams
  • Desires ownership, accountability and goals.
  • Friendly, outgoing, enjoys working with others and making customers successful
  • Highly adaptable, able to make decisions on incomplete information and manage multiple processes simultaneously
  • A spirit of collaboration and transparent communication
  • A natural curiosity for new scripting languages, frameworks and technologies
  • High personal code/development standards (peer testing, unit testing, documentation, etc)
  • Ability to prioritize issues quickly, determine next actions while remaining calm in outage situations
  • Scrum Master certification (PSM I)
  • 2+ years experience coaching software development teams as a Scrum Master
  • Experience using different SDLC techniques to supplement the intentional gaps in the Scrum guide (burndown monitoring, story point estimation, myriad Retrospective formats, etc.)
  • Evidence of the ability to mitigate conflict and facilitate difficult discussions
  • Proven ability to live the Scrum values.
  • Strong written and verbal communication is a must
  • Additional certifications (PSM II, PSM III, PSPO, PSD, PST).
  • Experience with scaling frameworks (S@S, Nexus)
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Python & Node.js Full Stack Developer

Job Title:Python & Node.js Full Stack Developer
Department:Etech Technology Solutions (ETS)
Location:Gandhinagar

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime.

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated and valued. Simply put – these are the experiences you will use to deliver world class results to our customer base.

If you consider yourself to be a team player, goal oriented, and possess a passion for helping others; apply to become a part of the Etech Global Services Team.

About Us:

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.

Visit us: www.etechgs.com

What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing:

  • Design and Development of the V-Spark front and back end components
  • Enhancing the capabilities of the Cloud-based configuration
  • Assist with management of V-Spark running on AWS EC2
  • Leading the team towards the product goals and deliverables
  • Assist in the development and maintenance of the product roadmap
  • Writing reusable, testable, and efficient code

We Expect You To Have:

  • Bachelor’s degree in Computer Science, Information Science, Computer Engineering, or a related field (Graduate Degree always is a plus)
  • 5+ years of experience in Software Engineering
  • Analytical thinker with an ability to identify and solve problems in a logical manner
  • Strong work ethic and works well on small teams
  • Desires ownership, accountability, and goals
  • Friendly, outgoing, enjoy working with others and making customers successful
  • Highly adaptable, able to make decisions on incomplete information and manage multiple processes simultaneously
  • A spirit of collaboration and transparent communication
  • A natural curiosity for new scripting languages, frameworks, and technologies
  • High personal code/development standards (peer testing, unit testing, documentation, etc)
  • Ability to prioritize issues quickly, determine next actions while remaining calm in outage situations
  • Expert in Python and/or Node.js (both skills highly preferred)
  • Familiarity with some ORM (Object Relational Mapper) libraries
  • Able to integrate multiple data sources and databases into one system
  • Understanding of the threading limitations of Python, and multi-process architecture
  • Basic understanding of accessibility and security compliance
  • Knowledge of user authentication and authorization between multiple systems, servers, and environments
  • Understanding of fundamental design principles behind a scalable application
  • Experience with full-stack development
  • Understanding of JavaScript frameworks like jQuery, D3, and Bootstrap
  • Experience designing and implementing REST APIs
  • Experience using version control, preferably Git/GitHub
  • An Agile/Scrum mindset with experience working in Agile environments (e.g., JIRA, Asana)
  • Strong unit test and debugging skills
  • Experience with Express.js
  • Experience with MySQL
  • Experience with Elasticsearch
  • Experience with Redis
  • Experience with Hadoop Distributed File System (HDFS)
  • Experience with Test Automation
  • Web technologies – HTML5, CSS3, Sass/Less
  • Comfortable using Command Line Interface based systems
  • Proficiency in Linux environments (CentOS preferred)
  • Experience in writing, executing, and monitoring automated test suites using a variety of technologies including, but not limited to, Cypress, Behave, Cucumber, Selenium
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

QA Automation Engineer

Job Title:QA Automation Engineer
Department:Etech Technology Solutions (ETS)
Location:Gandhinagar

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime.

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated and valued. Simply put – these are the experiences you will use to deliver world class results to our customer base.

If you consider yourself to be a team player, goal oriented, and possess a passion for helping others; apply to become a part of the Etech Global Services Team.

About Us:

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.

Visit us: www.etechgs.com

What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing:

  • Work with cross-functional teams (Architects, Developers, QA) in test automation activities across the company
  • Automate and document tests from existing test cases/scenarios and new feature specifications
  • Help investigate, evaluate, select, and integrate best available framework/tool solutions as required for test automation success
  • Appreciate and consider the “big picture” while dealing with implementation details
  • Work to continuously improve test automation concepts and best practices, automation testing strategies, and test case design specifications
  • Contribute to the production of automation templates, examples, and training collateral
  • Manage source code and administer revision control system
  • Manage and administer various other development tools like static code analysis, defect tracking, CI server
  • Virtual Machine deployment (VMware, Amazon)
  • Participate on a Scrum team, including all Agile and Scrum related ceremonies
  • Work with QA team to track quality assurance metrics, like defect densities and open defect counts
  • Be meticulous about documentation and maintaining a robust log of all test cases and test results
  • Stay up-to-date with new testing tools and test strategies

We Expect You To Have:

  • Bachelor’s degree in Computer Science, Information Science, Computer Engineering, or a related field (Graduate Degree always is a plus)
  • 3+ years working in software development
  • A proven track record of writing and running a variety of tests
  • Analytical thinker with an ability to identify and solve problems in a logical manner
  • Strong work ethic and works well on small teams
  • Desires ownership, accountability, and goals
  • Friendly, outgoing, enjoy working with others and making customers successful
  • Highly adaptable, able to make decisions on incomplete information and manage multiple processes simultaneously
  • A spirit of collaboration and transparent communication
  • A natural curiosity for new scripting languages, frameworks, and technologies
  • High personal code/development standards (peer testing, unit testing, documentation, etc)
  • Ability to prioritize issues quickly, determine next actions while remaining calm in outage situations
  • Experience with object-oriented programming languages and techniques (e.g., Python, JavaScript) – JavaScript preferred
  • Hands-on experience with both white box and black box testing
  • Experience using version control, preferably Git/GitHub
  • Experience in writing, executing, and monitoring automated test suites using a variety of technologies including, but not limited to, Cypress (preferred), Behave (preferred), Cucumber, Selenium
  • Proficient with bug tracking and test management toolsets to support development processes
  • Strong working knowledge of testing fundamentals such as TDD
  • Experience with Linux operating system variants
  • Working knowledge of virtualization (VMware, Amazon) a plus
  • Excellent verbal and written communication skills
  • An Agile/Scrum mindset with experience working in Agile environments (e.g., JIRA, Asana)
  • Strong knowledge of software QA methodologies, tools and processes
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Python/Node.js Full Stack Developer

Job Title:Python/Node.js Full Stack Developer
Department:Etech Technology Solutions (ETS)
Location:Gandhinagar

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime.

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated and valued. Simply put – these are the experiences you will use to deliver world class results to our customer base.

If you consider yourself to be a team player, goal oriented, and possess a passion for helping others; apply to become a part of the Etech Global Services Team.

About Us:

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.

Visit us: www.etechgs.com

What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing:

  • Design and Development of the V-Spark front and back end components
  • Enhancing the capabilities of the Cloud-based configuration
  • Assist in the development and maintenance of the product roadmap
  • Writing reusable, testable, and efficient code
  • Translating product requirements and features into thoughtful user workflows
  • Implementing new features in our web applications in all areas, including database, server, and client-side
  • Continuously iterating on designs to improve usability and function
  • Implementing automated tests at all levels of development – from unit testing functions to end-to-end feature tests
  • Continuously growing personal & team skills, including conducting code reviews, learning new technologies, and hosting lunch & learns to share knowledge

We Expect You To Have:

  • Bachelor’s degree in Computer Science, Information Science, Computer Engineering, or a related field (Graduate Degree always is a plus)
  • 3+ years of experience in Software Engineering
  • Analytical thinker with an ability to identify and solve problems in a logical manner
  • Strong work ethic and works well on small teams
  • Desires ownership, accountability and goals
  • Friendly, outgoing, enjoys working with others and making customers successful
  • Highly adaptable, able to make decisions on incomplete information and manage multiple processes simultaneously
  • A spirit of collaboration and transparent communication
  • A natural curiosity for new scripting languages, frameworks and technologies
  • High personal code/development standards (peer testing, unit testing, documentation, etc)
  • Ability to prioritize issues quickly, determine next actions while remaining calm in outage situations
  • Strong Node.js and/or Python programming skills
  • Experience with full-stack development
  • Understanding of JavaScript frameworks like jQuery, D3, and Bootstrap
  • Experience designing and implementing REST APIs
  • Experience using version control, preferably Git/GitHub
  • An Agile/Scrum mindset with experience working in Agile environments (e.g., JIRA, Asana)
  • Strong unit test and debugging skills
  • Experience with Express.js
  • Experience with MySQL
  • Experience with Elasticsearch
  • Experience with Redis
  • Experience with Hadoop Distributed File System (HDFS)
  • Experience with Test Automation
  • Web technologies – HTML5, CSS3, Sass/Less
  • Comfortable using Command Line Interface based systems
  • Proficiency in Linux environments (CentOS preferred)
  • Experience in writing, executing and monitoring automated test suites using a variety of technologies including, but not limited to, Cypress, Behave, Cucumber, Selenium
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

AWS DevOps Engineer

Job Title:AWS DevOps Engineer
Department:Etech Technology Solutions (ETS)
Location:Gandhinagar

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime.

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated and valued. Simply put – these are the experiences you will use to deliver world class results to our customer base.

If you consider yourself to be a team player, goal oriented, and possess a passion for helping others; apply to become a part of the Etech Global Services Team.

About Us:

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.

Visit us: www.etechgs.com

What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing:

  • Participate in the processes of strategic project-planning meetings. In addition to providing your guidance and expertise on system options, risk, impact and costs vs. benefits, you will create and share the operational requirements and development forecasts to allow for timely and accurate planning of projects
  • AWS DevOps Engineers install and configure solutions, implement reusable components, translate technical requirements, assist with all stages of test data, develop interface stubs and simulators and perform script maintenance and updates
  • AWS DevOps Engineers build automated deployments through the use of configuration management technology. You will deploy new modules and upgrades and complete fixes within the production environment
  • Routine application maintenance tasks are an ongoing responsibility of AWS DevOps Engineers
  • You will help create requirements and procedures for implementing routine maintenance
  • Troubleshooting existing information systems for errors and resolving those errors is also a main responsibility
  • You will give recommendations for enhancing performance via gap analysis, identifying the most practical alternative solutions and assisting with modifications

We Expect You To Have:

  • Proficiency in Linux environments (CentOS preferred)
  • Strong knowledge of scripting (e.g. Bash, Python, Perl)
  • Expert with Source Control Tools – Git/GitHub preferred
  • Expert with Continuous Integration Tools and Automation (e.g. Jenkins, TeamCity, bamboo, Travis, etc.) – Jenkins preferred
  • Experience with Infrastructure as Code (e.g. Puppet, Ansible, Chef, Terraform, etc) – Puppet preferred
  • Experience with virtualization (AWS, OpenStack, VMware)
  • Learning about and gathering new technologies and related tools to introduce to the company in order to grow the agile development environment
  • Providing direct server support during various operations such as deployment and general production
  • Collaborating with developers to make sure new environments meet requirements and conform to best practices
  • Designing, implementing, and testing agreed-upon infrastructures
  • Automating deployment of Linux applications, system configurations, and security settings
  • Prioritizing requests from operations, development, and product teams fairly
  • Experience with MySQL
  • Experience with Elasticsearch
  • Experience with Redis
  • Experience with Hadoop Distributed File System (HDFS)
  • Analytical thinker with an ability to identify and solve problems in a logical manner
  • Strong work ethic and works well on small teams
  • Desires ownership, accountability, and goals
  • Friendly, outgoing, enjoy working with others and making customers successful
  • Highly adaptable, able to make decisions on incomplete information and manage multiple processes simultaneously
  • A spirit of collaboration and transparent communication
  • A natural curiosity for new scripting languages, frameworks, and technologies
  • High personal code/development standards (peer testing, unit testing, documentation, etc)
  • Ability to prioritize issues quickly, determine next actions while remaining calm in outage situations
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Data Analyst

Job Title:Data Analyst
Department:ETS- Medallia
Location:Gandhinagar

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime.

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated, and valued. Simply put – these are the experiences you will use to deliver world-class results to our customer base.

If you consider yourself to be a team player, goal-oriented, and possess a passion for helping others; apply to become a part of the Etech Global Services Team.

  About Us:

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem-solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.

 

 Visit us: Etech Technology Solutions

 

What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Campaign Allowance
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing:

  • As a Data Analyst, you will be responsible for turning data into information and information into insight.
  • You will partner closely with various client facing teams to convert this insight into business decisions for our customers.
  • You will have the opportunity to work on our core datasets such as Foot Traffic, Transaction and Survey data.
  • You will be accountable for creating various dashboards, creating new metrics and methodologies, supporting product data backfills and daily pipelines as well as performing analysis to support our analytics, sales and Customer Engagement teams.
  • Collaborate with the Data Science and Engineering teams to enhance the analytic capabilities of the clients facing teams.
  • Gather requirements, develop and manipulate raw data from various sources to generate meaningful insights using SQL and BI tools such as Periscope.
  • Serve as a technical liaison between teams regarding data related technical issues.
  • Use AWS tools such as Redshift to develop and enhance market research metrics.

What We Expect You To Have: 

  • Bachelor’s degree 
  • Advanced SQL knowledge, Postgres preferred
  • Experience with cloud services like AWS, Azure or Google Cloud.
  • Experience with data mining, reporting or data visualization.
  • Strong analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy
  • Good business intuition and basic understanding of business principles
  • Demonstrated ability to communicate (verbally and written) effectively at all levels of the organization
  • Ability to manage multiple projects at a time while paying strict attention to detail
  • 1 to 3 years of experience
  • Working knowledge of Microsoft Excel
  • Market research experience is a nice to have
  • Knowledge of Python is nice to have
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Asp.Net MVC Developer

Job Title:Asp.Net MVC Developer
Department:Etech Technology Solutions (ETS)
Location:Gandhinagar

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime.

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated, and valued. Simply put – these are the experiences you will use to deliver world-class results to our customer base.

 If you consider yourself to be a team player, goal-oriented, and possess a passion for helping others; apply to become a part of the Etech Global Services Team.

 

About Us:

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem-solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.

 

Visit us: www.etechgs.com 

 

What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per the process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work-Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

 

What You’ll Be Doing:

  • Perform software development life-cycle (SDLC) activities, from initial user business requirement, translate into technical specification and development plan for coding for assigned modules, testing/debugging 
  • Perform necessary unit testing of modules assigned to him/her with adequate quality standards
  • Proactively follow up with customers regarding outstanding issues
  • Proactive follow company guidelines for SLA (Service Level Agreement) to deliver the product/services. Coordinate project and delivery schedules to ensure that SLA is met
  • Responsible for on-time task tracker entries per task assigned and daily log entries
  • Represent the company in a positive and professional manner. Participate actively in company events
  • Proactive reporting to Supervisor about project updates
  • Protectively approach supervisors during free time to enhance his skills or upgrade existing features of any products/projects

 

What We Expect You To Have:

  • Must have experience building web applications using MVC, Angular, and Entity Framework
  • Must have experience with standard Web technologies such as HTML, CSS, JavaScript, jQuery, AJAX
  • Must have experience developing web services
  • Should be able to design and develop databases for large applications
  • Front-End development experience with UI frameworks like Bootstrap
  • Experience with Amazon AWS EC2, any NO SQL Database experience like Redis, MongoDB, etc., and S3 a plus
  • C#.net
  • MVC
  • Entity Framework
  • HTML, CSS, Javascript, J query, Bootstrap
  • SQL Server
  • RESTful APIs
  • Angular.Js (Good to have)
  • Dotnet Core (Good to have)
  • Flexible to work in a US/Nightshift
  • Bachelors or equivalent combination of education and experience
  • 3+ years of professional experience in Asp.net MVC with c# web-based application with SQL Server 2008/2012 backend

 

Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Server Admin

Job Title:Server Admin
Department:Etech Technology Solutions (ETS)
Location:Gandhinagar

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime.

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated and valued. Simply put – these are the experiences you will use to deliver world class results to our customer base.

If you consider yourself to be a team player, goal oriented, and possess a passion for helping others; apply to become a part of the Etech Global Services Team.

 

About Us:

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.

Visit us: www.etechgs.com

 

What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

 

What You’ll Be Doing:

  • Troubleshoots legacy Linux, Windows and ESX server and OS issues. Independently utilizes all available resources (knowledge bases, online resources, etc.) to ensure timely resolution of server issues
  • Develops operating procedures for system administration activities including system monitoring, performance tuning, backup/recovery, server architecture design and system maintenance
  • Follows operating procedures and utilizes established support tools for analysis and reporting requirements
  • Executes a planned program of virus updates, patch and service pack management, including testing, deployment staging, and documentation. Install, maintain and manage Windows SUS, HBSS, and other servers for automated updates
  • Actively participates in project planning to ensure timely and successful completion of projects assigned to Windows server team
  • Interfaces with Network Engineers, Storage Engineers, Database Administrators and Application Teams to optimize systems use and configuration.
  • Performs regular system maintenance, hardware and software upgrades, physical to virtual migrations and performance tuning.
  • Provides technical knowledge and recommendations to staff members as required
  • Provides server hardware capacity recommendations.
  • Provides installation support for new applications and software releases.
  • Provide on-call 24 x 7 support on a rotating basis

What We Expect You To Have:

  • Experience of handling vendors
  • Ability to create root cause analysis
  • Escalation management techniques
  • Antivirus Server installation\management
  • Installation\management FTP\SFTP, DHCP, Domain Controller, IIS, Site hosting, SSL certificate upload, WSUS server, Backup process
  • NAS server control management; storage quota, File screening, storage report
  • 365 Mail Administration; create AC, license management, DL, Security group, public group, shared calendar, message tracking
  • Linux mail server knowledge; postfix, dovecot
  • Demonstrated ability to interact with customers and external teams to gather critical project information
  • Bachelors or equivalent combination of education and relevant experience
  • 4-5 years’ experience in administering Windows 2008/2012/2016 Server and Active Directory
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

IT Helpdesk Technician

Job Title:IT Helpdesk Technician
Department:Etech Technology Solutions (ETS)
Location:Gandhinagar

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime.

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated and valued. Simply put – these are the experiences you will use to deliver world class results to our customer base.

If you consider yourself to be a team player, goal oriented, and possess a passion for helping others; apply to become a part of the Etech Global Services Team.

 

About Us:

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.

 

Visit us: www.etechgs.com

 

What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing:

  • Troubleshooting all information technology issues, including software, hardware, and networking
  • Provision, deprovision, and audit access rights for all company resources
  • Assist in the management of Active Directory information, ensuring accuracy and regular updates
  • Install and update desktops, laptops, mobile devices, peripherals, networks, and related software
  • Assists end-users in resolving complex technical problems. Resolves and/or refers highly complex technical problems as appropriate
  • Follows up with end-users to ensure that inquiries are resolved within established SLAs
  • Logs and tracks inquiries using a ticketing system while maintaining history records
  • Documents and maintains workflows utilized in successful issue resolution
  • Identifies, evaluates, and prioritizes end-user problems and complaints to ensure that inquiries are successfully resolved
  • Analyses and evaluates inquiry/problem reports and makes recommendations to reduce the need for help desk involvement and end-user effort
  • May provide leadership and work guidance to less experienced personnel
  • Mainly Tier 1, partly Tier 2 Support Level
  • Working with a global team, providing Network-/Security Services on a high level of quality Assists with routine and ad hoc requests. Supports projects and initiatives within the department

What We Expect You To Have:

  • Experience of networking fundamentals, mainly TCP/IP
  • Windows and Mac OS hardware/software experience
  • Microsoft Office knowledge, very knowledgeable with Excel in particular
  • Active Directory management experience a plus, but not required
  • Virtual Machine deployment and management
  • Wireless technologies and protocols know-how desirable
  • VPN technologies (IPsec and SSL)
  • Relevant technical certification is highly desirable
  • Internal Help Desk Technician to provide phone, chat, email, and direct IT support. Must be available some nights and weekends
  • Be a Team player
  • Flexible attitude, reliable
  • Network maps and document writing
  • Customer-friendly demeanour
  • Interpersonal skills for interacting with team members
  • Good Communications skills
  • Organization skills to balance and prioritize work
  • Analytical and problem-solving skills
  • Leadership skills to mentor and provide guidance to less experienced personnel
  • Ability to work in a team environment
  • Configure and administer a defined technology/system (e.g., Hardware, Operating Systems, Network and middleware) in support of ongoing operations and projects
  • Manage incidents and requests for a defined technology environment
  • Provide network-specific technical expertise for the support of security network system
  • At least a High school diploma or G.E.D.
  • Two or more years of technical training or equivalent experience
  • One or more years of technical or customer support experience
  • Experience with solving computer-related problems
  • Experience working with company escalation policy
  • Microsoft Office, A+, and Network+ certifications are beneficial, but not required
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

CTI Administrator

Job Title:CTI Administrator
Department:Etech Technology Solutions (ETS)
Reports to:Director of I.T.
Location:Gandhinagar

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime. 

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated, and valued. Simply put – these are the experiences you will use to deliver world-class results to our customer base. 

If you consider yourself to be a team player, goal-oriented, and possess a passion for helping others; apply to become a part of the Etech Global Services Team.  

 About Us:

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem-solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other. 

 Visit us: www.etechgs.com

 

 What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per the process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work-Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing:

  • CTI solution design, development, and maintenance
  • Integration of various CTI solutions to the Contact Centre architecture
  • Integration of CTI and Customer Relationship Management solutions such as Salesforce, Pega, etc.
  • Call Control Scripts development and enhancement
  • Administration of management tools
  • Creation and maintenance queries (SQL knowledge required)
  • Generation of historical and real-time database reports
  • Knowledge of call center operational dynamics related to CTI (Computer Telephony Integration), Enterprise Reporting utilizing to solve call center related issues
  • Integration of custom-developed and 3rd-party provided software, IVR (Interactive Voice Response), Call Center, and database integration with the CTI infrastructure.

What We Expect You To Have:

  • Worked with the CTI Platforms like GrupoNGN Cloud COMM, Unify OpenScap Contact Center, Avaya, Five9, Nice InContact, Bright Pattern, or Cisco UCCE.
  • Familiarity with the implementation of IP Telephony and Dialler applications
  • Knowledge of the building Campaigns, Queues, Call Control Scrips, and IVR into the Dialler system
  • Complex voice network design and numbering plans for multiple locations
  • Call center configurations including VDNs and Vectors, Understanding of switch/routing (vector-based call routing)
  • Computer Telephony Integration (CTI)
  • Complex call center configurations
  • VoIP Trunking (SIP / H.323)
  • SQL, TURN/STUN Protocol, WebRTC
  • Windows Server Failover Cluster.
  • Call Accounting & Telephone Wiring
  • IVR/VRU, Experience with SIP, SBC’s, VoIP, QOS, COS, VLAN, etc.
  • Experience with Network Protocols (TCP/IP, Ethernet, SNMP, etc.)
  • Must have experience working in Multi-site and hybrid configurations of enterprise-level IP and TDM environments
  • Bachelor’s degree from four-year college or university preferred and at least 2 years’ experience in the field or a related area; or equivalent combination of education and experience. 
  • Avaya Certified Implementation Specialist or ACIS
  • Certification Partners Convergence Technologies Professional or CTP
  • Digium Certified Asterisk Professional or dCAP
  • CCNP Collaboration: Cisco Certified Network Professional Collaboration
  • Any certification by above mentioned CTI platforms
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Data Analyst

Job Title:Data Analyst
Department:Etech Technology Solutions (ETS)
Reports to:Lead Analyst
Location:Gandhinagar

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime. 

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated, and valued. Simply put – these are the experiences you will use to deliver world-class results to our customer base. 

If you consider yourself to be a team player, goal-oriented, and possess a passion for helping others; apply to become a part of the Etech Global Services Team.  

 About Us:

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem-solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other. 

 Visit us: www.etechgs.com

What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per the process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work-Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing:

  • Receive and process lead information
  • Verify lead information falls within all compliance parameters and categorize and account for those records that are considered un-callable due to federal and state legislation as well as local and client.
  • Process all callable leads and make them readily available for dialing.
  • Provide load reports detailing information such as callable loads, geographic locale, etc.
  • Ensure the continued performance of leads through analysis and monitoring.
  • Summarize, Reconcile, and Return lead information once completed through final disposition status, expiration, un-callable status, etc.
  • Provide recording as well as missing information from the database.
  • Implement all ETL procedures for all new projects and maintain effective awareness of all production activities according to required standards and provide support to all existing applications.
  • Documents all technical and system specifications documents for all ETL processes and perform unit tests on all processes and prepare required programs and scripts.
  • Perform tests and validate all data flows and prepare all ETL processes according to business requirements and incorporate all business requirements into all design specifications.
  • Develop and perform tests on all ETL codes for system data and analyze all data and design all data mapping techniques for all data models in systems.
  • Provide support to all ETL schedule and maintain compliance to same and develop and maintain various standards to perform ETL codes and maintain an effective project life cycle on all ETL processes.

We Expect You To Have:

  • A good understanding of Database systems, Database Architecture, and SQL.
  • Vendor certification (e.g., Microsoft Certified Database Administrator).
  • Microsoft SQL server 2000/2005/2008
  • ETL Tools like SSIS, Talend.
  • Should be well versed with Different file Formats for parsing files like Flat File, JSON, XML and etc.
  • Data Warehouse / BI concepts and CTI knowledge would be an added advantage.
  • Computing studies such as Bachelor’s Degree or Diploma in Engineering (Computing) or Computer Science with a minimum of 2 years’ experience.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Journey Analytics

Job Title:Journey Analytics
Department:ETS - Medallia
Reports to:Lead
Location:Gandhinagar

Summary

The Data Intelligence Solutions team implements and manages Text Analytics, Speech Analytics, CX Journey and the Social platforms for leading global companies across retail, financial services, hospitality, high-tech, and other industries, including the public sector. As a member of the team, you will work with senior decision-makers at admired brands on a mission-critical task — helping companies improve in the eyes of their ultimate judges: customers. You work with cutting-edge technology and tackle real business problems. You consult with clients to address and answer specific business questions they may have, as well as proactively analyze and study their data to provide valuable insights and findings that may not currently be known or evident to the client. You will gain exposure to a wide range of industries and work with great colleagues. You position yourself for many career options, not only in Professional Services but also in Marketing, Product, and Sales. And, mainly, you get to build: Build improvements for our customers, build a great company, and build a new industry.

The Role

As a Data Engineer, you will lead the ingestion of massive data volumes into Clients platform using SQL, integrating it with downstream customer and third-party systems. You will work closely with a CX Journeys Expert to translate business needs and product capabilities into successful integrations. This role is an integral part of the CX Journeys organization. You will become an expert of Client platform and integration capabilities, influencing the Client product roadmap with your advocacy for customer’s needs.

Responsibilities:

  • Architect, implement and deploy new data models and data processes in production.
  • Perform data analysis to generate business insights.
  • Interface with Engineers and Product Managers to understand product goals and data needs.
  • Build data expertise and own data quality for allocated areas of ownership.
  • Support critical data processes running in production.
  • Collaborate with customers in assembling large, complex data sets that meet functional business requirements.

Minimum Qualifications

  • BA/BS degree in Computer Science or related technical discipline.
  • Programming knowledge in Python or R.
  • Knowledge of SQL
  • Knowledge of database systems
  • Experience with scripting common DBA recurring tasks.

Preferred Qualifications

  • 5+ years of experience with SQL environments and integration products.
  • Strong proficiency in SQL with experience building ETL jobs in large scale data environments.
  • Experience with Linux
  • Experience with JavaScript and JSON
  • Strong data analysis and visualization skills with experience building dashboards in (Tableau or other data visualization tools).
  • A self starter with the ability to deal with ambiguity, connect dots and adapt to a fast changing environment.
  • Ability to work both independently and in a tight knit team.
  • Experience using Google Cloud Platform.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Strategy Analytics Analyst

Job Title:Strategy Analytics Analyst
Department:ETS - Medallia
Location:Gandhinagar

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime.

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated and valued. Simply put – these are the experiences you will use to deliver world class results to our customer base.

If you consider yourself to be a team player, goal oriented, and  possess a passion for helping others; apply to become a part of the Etech Global Services Team.

About Us

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.

Visit us: https://www.etechtechnologysolutions.com/career/

 

Overview

You will work with senior decision makers at admired brands on a mission critical task—helping companies improve in the eyes of their ultimate judges: customers.

You’ll tackle real business problems by analyzing operational, customer and financial data, alongside some of the world’s largest customer feedback datasets. This role will position you for many career growth options at the intersection of customer experience, management consulting, and data science.

 

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Campaign Allowance
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing

  • Contribute to the entire web lifecycle
  • Develop functional and fast-responsive web applications, using markup languages
  • Troubleshoot apps for bugs and fix bugs if necessary and improve the usability
  • Troubleshoot UI and improve its performance accordingly
  • Employ the latest technology in order to re-built legacy apps
  • You’ll work with Senior Analysts, Managers and/or Senior Managers to uncover actionable and commercially focused insights. Each of your projects will also have a Partner who will help provide new perspectives and direction for your project team.
  • You’ll analyze operational, customer, and financial data, alongside some of the world’s largest customer feedback datasets, to advise clients on best practices for driving customer-centricity from the boardroom to the front lines, resulting in improved customer experience and increases in customer loyalty.
  • You’ll pull and integrate data from disparate sources, writing code to clean the data in preparation for modelling.
  • You’ll build models using linear regression, logistic regression, cluster analysis, etc. to answer targeted business questions.
  • You’ll use both structured (regression) and unstructured (text analytics) analysis to help articulate business and program recommendations
  • Help the team prepare customer facing deliverables (slide decks) that convey the results and applicability of your analysis

What We Expect You To Have

  • BA/BS Degree/ MA/MS Degree (continued straight from Undergraduate)
  • Hands on experience working on R, Python and Regression (Preferred Multiple regression)
  • Flexible working in US shift
  • Demonstrated expertise with regression-based data analysis and quantitative research methodologies
  • Knowledge of statistical software packages (e.g., R)
  • Excellent problem solving and analytical skills
  • Excellent project management and communication skills (written and in slides). Ability to formulate hypotheses, search for patterns, and find the story in the data
  • Quick learner/creative thinker/self-starter
  • Passion for problem resolution
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

AWS Admin

Job Title:AWS Admin
Department:Etech Technology Solutions (ETS)
Reports to:Lead
Location:Gandhinagar

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime. 

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated, and valued. Simply put – these are the experiences you will use to deliver world-class results to our customer base. 

If you consider yourself to be a team player, goal-oriented and possess a passion for helping others; apply to become a part of the Etech Global Services Team. 

 

 About Us:

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem-solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other. 

 

Visit us: www.etechgs.com

 

 What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per the process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work-Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing:

  • Performs system administration, including system security, software update management, and database maintenance.
  • Experience provisioning, operating and maintaining systems running on AWS
  • Analyzes the impact of process or technical tool changes on existing processes, tools, and interfaces based on knowledge of interdependencies of related functions and systems.
  • Monitoring VPCs, EC2 instances, Elasticsearch, Redis, SQL Server, and MySQL databases.
  • Install, configure, and secure servers in a virtual environment
  • Provide input to ensure proper selection and deployment of technologies, creation, and enhancement of current processes.
  • Analyze system logs and identify potential issues with the computer system

We Expect You To Have:

  • Experience of AWS: VPC, EC2, IAM, S3, Route 53, SES, Elasticsearch
  • Exposure to Database management using MS SQL Server, MySQL, Redis
  • Hands-on OS experience: Windows Server, Linux, etc.
  • assessing the stability, security, and scalability of installed Windows & Linux Servers
  • IIS, Apache & Nginx – site configuration, SSL provisioning and installation, troubleshooting.
  • Strong working knowledge on Site Hosting and SSL certificate process
  • Good support/development knowledge in Apache, PHP, MySQL, Redis, NodeJS, IIS & MSSQL
  • Fundamental understanding of the secure application and environment design and management concepts (PCI & HIPAA Compliance)
  • Bachelors or equivalent combination of education and experience
  • 2– 4 years’ experience in a similar role
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Full Stack Developer (.Net)

Job Title:Full Stack Developer (.Net)
Department:Etech Technology Solutions (ETS)
Location:Gandhinagar

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime.

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated and valued. Simply put – these are the experiences you will use to deliver world class results to our customer base.

If you consider yourself to be a team player, goal oriented, and possess a passion for helping others; apply to become a part of the Etech Global Services Team.

About Us:

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.

Visit us: www.etechgs.com

 

What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing:

  • Contribute to the entire web lifecycle
  • Develop functional and fast-responsive web applications, using markup languages
  • Troubleshoot apps for bugs and fix bugs if necessary and improve the usability
  • Troubleshoot UI and improve its performance accordingly
  • Employ the latest technology in order to re-built legacy apps

What We Expect You To Have:

  • Must have experience with standard Web technologies such as HTML, CSS, JavaScript, jQuery, AJAX
  • Experience with Amazon AWS EC2, any NO SQL Database experience like Redis, MongoDB etc., and S3 a plus
  • Flexible working in US/Night shift
  • Skills of C#.net, MVC, Entity Framework
  • HTML, CSS, Java script, J query, Bootstrap
  • Angular.js/Angular 2/4/5/6/7/8 (Mandatory)
  • Node.js (Mandatory)
  • SQL Server, Redis, MongoDB
  • Bachelors or equivalent combination of education and experience
  • 3+ years of professional experience and 1+ year in Angular.js, Node.js web-based application with SQL Server 2008/2012 back end
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Data Engineer

Job Title:Data Engineer
Department:ETS - Medallia
Reports to:Team Leader
Location:Gandhinagar
Schedule & Shift:3.30pm -12.30am/4.30pm -1.30am

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime.

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated and valued. Simply put – these are the experiences you will use to deliver world class results to our customer base.

If you consider yourself to be a team player, goal oriented, and  possess a passion for helping others; apply to become a part of the Etech Global Services Team.

 

About Us

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.

 

Visit us: https://www.etechtechnologysolutions.com/career/

 

Overview

Data Engineers are responsible for data modeling & mapping to help manage the ever-growing information needs of our clients.

 

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Campaign Allowance
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing

  • Implement Customer Success Platform for customers
  • Understand customer data models and advise them on data discrepancies and gaps.
  • Work with customers on data access and import that data.
  • Use ETL tools and techniques to solve data problems

What We Expect You To Have

  • 3+ years of experience working with databases like Postgres, MySQL Oracle, MongoDB, etc.
  • Understanding of CRM applications like Salesforce.
  • Experience with REST APIs and related tools.
  • A good foundation in computer science fundamentals with particular expertise in data structures, algorithms, and design
  • Bachelor’s Degree or higher in Computer Science, Electrical Engineering or a related field
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Business Analyst

Job Title:Business Analyst
Department:ETS - Medallia
Location:Gandhinagar

We are hiring for one of the top most SaaS based reputed clients based at US which is associated with Etech.

What is the client software?

The client product is a SaaS (Software as a Service) platform to help companies learn about their customers’ feedback about their products and services. This domain is called CEM (Customer Experience Management).

Job Description:

As an analyst, you will first learn a lot about the client platform and how to configure/create a solution for its customers through extensive product training. After that you will work with client project managers and other team members to build and support our product implementations for large companies. You will utilize your knowledge of technology to think of creative solutions on the client platform.

The Role:

As an Analyst you will be assigned to multiple projects depending on our need, your interests, and expertise. The projects can vary from assisting your team in implementing, maintaining and testing our software for new customers to managing customer accounts post launch.

Responsibilities:

Product Implementation:

  • Work with senior team members to carry out customer implementations and program enhancements
  • Participate in the implementation design, setup, and review processes
  • Identify improvements to our feedback products and processes
  • Utilize Client software knowledge for testing customized software solutions

Client Management:

  • Build long-standing customer relationships by improving customer feedback programs
  • Provide support to client meetings by leveraging in-depth Client system capabilities
  • Work with client teams in resolving technical/system related inquiries
  • Provide quality assurance support when providing features to clients
  • Provide client support when analyzing large sets of data

Qualification Required:

  • Excellent analytical skills (including Microsoft Excel) and attention to detail
  • Strong written, oral communication and presentation skills
  • Bachelor’s / Master’s degree in Computer Application (BSc IT, MSc IT, BCA, MCA, B.Tech Computer Engineering, B.Tech Computer Science etc.)
  • Knowledge of JavaScript, HTML, CSS, and XML. GUI would be an added advantage

Preferred Candidates:

  • Experience in management consulting, IT consulting, market research, and/or enterprise software client management either in college or at work to facilitate team work in remote setting will be preferred.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Reporting Analyst

Job Title:Reporting Analyst
Department:ETS- Medallia
Location:Gandhinagar

Etech Technology Solutions

This technical opening is for Etech Technology Solutions, a group company of Etech Global Services. Etech provides software development services and product development solutions to the companies globally.

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime.

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated and valued. Simply put – these are the experiences you will use to deliver world class results to our customer base.

If you consider yourself to be a team player, goal oriented, and  possess a passion for helping others; apply to become a part of the Etech Global Services Team.

About Us

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.

Visit us: https://www.etechtechnologysolutions.com/career/

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Campaign Allowance
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing

  • Calculates factors such as Utilization, and other performance metrics and production data.
  • Writes and distributes production reports based on data compiled, tabulated, and computed.
  • Determines the sources of the data information required for the reports.
  • Updates and ensures data integrity in Medallia’s PSA tool.
  • Maintains files of documents used and prepared.
  • Charts production, based on statistics compiled, for reference by production and management personnel.
  • Communicates system errors or problems.
  • Conduct analysis and recommend solutions to performance issues with the operational business units.
  • Build strong and effective working relationships with team members and internal departments.
  • Be open and responsive to consistent coaching, take an active role in performance planning and goal setting.

What We Expect You To Have

  • Bachelor’s degree preferably in Math, Statistics or Engineering related field.
  • Proven record of accuracy and attention to detail.
  • Expertise in Excel/Google Spreadsheets (Data Analytics) is a prerequisite.
  • Good knowledge of database languages such as SQL, MAQL.
  • Experience of working on SFDC and knowledge of BI tools such as Tableau will be an added advantage.
  • Must be fluent in written and spoken English.
  • Attitude – Positive and go getter. Take responsibility and initiative to develop core skills and competencies by being involved in every facet of personal development.
  • Presents a professional, efficient, and service-oriented profile to clients and internal/external customers.
  • Ensures a high level of quality in all administrative efforts.
  • Knowledge of Company policies and procedures as outlined in the employee handbook
  • Ability to prioritize and multitask; Effectively communicate using proper grammar and syntax; Exhibit a professional image and demeanour at all times; Pass skills tests which includes Advanced qualifications test on Excel as necessary. Must be capable of problem-solving promptly and independently while under pressure.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Vadodara

B2B Sales Executives

Job Title:B2B Sales Executives
Department:Etech Technology Solutions (ETS)
Location:Vadodara

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime.

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated and valued. Simply put – these are the experiences you will use to deliver world class results to our customer base.

If you consider yourself to be a team player, goal oriented, and possess a passion for helping others; apply to become a part of the Etech Global Services Team.

About Us:

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.

 

Visit us: www.etechgs.com

 

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing

  • Conduct outbound telesales activity to employers to sell VOCI VSpark platform
  • New business generation via telesales activity
  • Influencing, negotiating and persuading stakeholders to use VOCI VSpark services
  • Achieving sales targets in line with KPI’s
  • Achieving activity targets in line with KPI’s
  • Develop new business opportunities and lead generation
  • Following up on leads generated by other employees of Etech/VOCI
  • Record all activity onto CRM system
  • Establishing and maintaining strong working relationships with all employers
  • Market analysis and feedback & maintaining market and competitor knowledge
  • Using a variety of sales techniques in order to attract new business opportunities
  • Commercial awareness of business opportunities arising in the local and national market and adopt a proactive approach to new business generation
  • Identify and follow up on new business leads
  • Play an active part in the selling and endorsement of all VOCI products and services
  • Develop a good understanding of client companies and their working culture and environment
  • Maintaining and inputting data to ensure effective customer relationship management of all stakeholders

What We Expect You To Have

  • Experience of working in a target driven commercial environment
  • Experience of working within Outbound B2B, virtual sales
  • Client relationship management & Cold Calling
  • HSC or equivalent
  • 1+ years of sales experience into a similar environment
  • Interpersonal skills Influencing and negotiating skills
  • Written & verbal Communication skills
  • Planning and organisational skills
  • Well organised and structure approach to work Ability to work to deadlines and targets
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Vadodara

Scrum Master- Agile Process

Job Title:Scrum Master- Agile Process
Department:Etech Technology Solutions (ETS)
Location:Vadodara

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime.

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated and valued. Simply put – these are the experiences you will use to deliver world class results to our customer base.

If you consider yourself to be a team player, goal oriented, and possess a passion for helping others; apply to become a part of the Etech Global Services Team.

About Us

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.

Visit us: www.etechgs.com

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing

  • Service to the Development Team
  • Encourages self-organization and cross-functionality (understands the benefits of ‘T-shaped’ team members).
  • Support team’s ability to remove impediments on their own and intervene when necessary
  • Ensure that quality remains the entire team’s responsibility
  • Strive for technical excellence using the Definition of Done
  • Advise the team on professionalism and respect (conflict resolution and working agreement adherence)
  • Strive for continuous improvement
  • Promote an environment of experimentation with an emphasis on outcomes-based process improvements
  • Help to incorporate successful experiments into standard processes
  • Direct and facilitate the Sprint Retrospective discussions to be positive and result in a focus on one or more items to improve the following Sprint
  • Support different development techniques as needed including but not limited to,
    • Xtreme Programming (emergent architecture, pair programming, etc.)
    • Test driven development
    • Continuous delivery
    • Kanban (workflow visualization, cycle time, throughput)
    • Service to the Product Owner
  • Help maintain a focus on goal-driven and outcome-oriented planning.
  • Maintain Evidence Based Management metrics and dashboard.
  • Provide transparent access to the data and a personalized interpretation of the results on a monthly basis.
  • Collaborate on finding the best ways to maintain and order the Product Backlog as well as make its contents transparent.
  • Provide coaching to ensure that Product Backlog items are well understood by the whole Scrum Team.
  • Knowledge and experience using techniques such as user stories (and mapping), Lean
  • Canvas, product vision boards, etc.
  • Offer guidance on how to forecast using empiricism within a complex domain.
  • Service to the Organization
  • Lead and plan the adoption/implementation of Scrum across multiple departments and teams.
  • Help those outside the Scrum Team understand which of their interactions with the Scrum Team are helpful and which aren’t.
  • Facilitate Scrum events as requested or needed.

What We Expect You To Have

  • Analytical thinker with ability to identify and solve problems in a logical manner
  • Strong work ethic and works well on small teams
  • Desires ownership, accountability and goals.
  • Friendly, outgoing, enjoys working with others and making customers successful
  • Highly adaptable, able to make decisions on incomplete information and manage multiple processes simultaneously
  • A spirit of collaboration and transparent communication
  • A natural curiosity for new scripting languages, frameworks and technologies
  • High personal code/development standards (peer testing, unit testing, documentation, etc)
  • Ability to prioritize issues quickly, determine next actions while remaining calm in outage situations
  • Scrum Master certification (PSM I)
  • 2+ years experience coaching software development teams as a Scrum Master
  • Experience using different SDLC techniques to supplement the intentional gaps in the Scrum guide (burndown monitoring, story point estimation, myriad Retrospective formats, etc.)
  • Evidence of the ability to mitigate conflict and facilitate difficult discussions
  • Proven ability to live the Scrum values.
  • Strong written and verbal communication is a must
  • Additional certifications (PSM II, PSM III, PSPO, PSD, PST).
  • Experience with scaling frameworks (S@S, Nexus)
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Vadodara

Python & Node.js Full Stack Developer

Job Title:Python & Node.js Full Stack Developer
Department:Etech Technology Solutions (ETS)
Location:Vadodara

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime.

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated and valued. Simply put – these are the experiences you will use to deliver world class results to our customer base.

If you consider yourself to be a team player, goal oriented, and possess a passion for helping others; apply to become a part of the Etech Global Services Team.

About Us:

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.

Visit us: www.etechgs.com

What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing:

  • Design and Development of the V-Spark front and back end components
  • Enhancing the capabilities of the Cloud-based configuration
  • Assist with management of V-Spark running on AWS EC2
  • Leading the team towards the product goals and deliverables
  • Assist in the development and maintenance of the product roadmap
  • Writing reusable, testable, and efficient code

We Expect You To Have:

  • Bachelor’s degree in Computer Science, Information Science, Computer Engineering, or a related field (Graduate Degree always is a plus)
  • 5+ years of experience in Software Engineering
  • Analytical thinker with an ability to identify and solve problems in a logical manner
  • Strong work ethic and works well on small teams
  • Desires ownership, accountability, and goals
  • Friendly, outgoing, enjoy working with others and making customers successful
  • Highly adaptable, able to make decisions on incomplete information and manage multiple processes simultaneously
  • A spirit of collaboration and transparent communication
  • A natural curiosity for new scripting languages, frameworks, and technologies
  • High personal code/development standards (peer testing, unit testing, documentation, etc)
  • Ability to prioritize issues quickly, determine next actions while remaining calm in outage situations
  • Expert in Python and/or Node.js (both skills highly preferred)
  • Familiarity with some ORM (Object Relational Mapper) libraries
  • Able to integrate multiple data sources and databases into one system
  • Understanding of the threading limitations of Python, and multi-process architecture
  • Basic understanding of accessibility and security compliance
  • Knowledge of user authentication and authorization between multiple systems, servers, and environments
  • Understanding of fundamental design principles behind a scalable application
  • Experience with full-stack development
  • Understanding of JavaScript frameworks like jQuery, D3, and Bootstrap
  • Experience designing and implementing REST APIs
  • Experience using version control, preferably Git/GitHub
  • An Agile/Scrum mindset with experience working in Agile environments (e.g., JIRA, Asana)
  • Strong unit test and debugging skills
  • Experience with Express.js
  • Experience with MySQL
  • Experience with Elasticsearch
  • Experience with Redis
  • Experience with Hadoop Distributed File System (HDFS)
  • Experience with Test Automation
  • Web technologies – HTML5, CSS3, Sass/Less
  • Comfortable using Command Line Interface based systems
  • Proficiency in Linux environments (CentOS preferred)
  • Experience in writing, executing, and monitoring automated test suites using a variety of technologies including, but not limited to, Cypress, Behave, Cucumber, Selenium
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Vadodara

QA Automation Engineer

Job Title:QA Automation Engineer
Department:Etech Technology Solutions (ETS)
Location:Vadodara

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime.

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated and valued. Simply put – these are the experiences you will use to deliver world class results to our customer base.

If you consider yourself to be a team player, goal oriented, and possess a passion for helping others; apply to become a part of the Etech Global Services Team.

About Us:

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.

Visit us: www.etechgs.com

What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing:

  • Work with cross-functional teams (Architects, Developers, QA) in test automation activities across the company
  • Automate and document tests from existing test cases/scenarios and new feature specifications
  • Help investigate, evaluate, select, and integrate best available framework/tool solutions as required for test automation success
  • Appreciate and consider the “big picture” while dealing with implementation details
  • Work to continuously improve test automation concepts and best practices, automation testing strategies, and test case design specifications
  • Contribute to the production of automation templates, examples, and training collateral
  • Manage source code and administer revision control system
  • Manage and administer various other development tools like static code analysis, defect tracking, CI server
  • Virtual Machine deployment (VMware, Amazon)
  • Participate on a Scrum team, including all Agile and Scrum related ceremonies
  • Work with QA team to track quality assurance metrics, like defect densities and open defect counts
  • Be meticulous about documentation and maintaining a robust log of all test cases and test results
  • Stay up-to-date with new testing tools and test strategies

We Expect You To Have:

  • Bachelor’s degree in Computer Science, Information Science, Computer Engineering, or a related field (Graduate Degree always is a plus)
  • 3+ years working in software development
  • A proven track record of writing and running a variety of tests
  • Analytical thinker with an ability to identify and solve problems in a logical manner
  • Strong work ethic and works well on small teams
  • Desires ownership, accountability, and goals
  • Friendly, outgoing, enjoy working with others and making customers successful
  • Highly adaptable, able to make decisions on incomplete information and manage multiple processes simultaneously
  • A spirit of collaboration and transparent communication
  • A natural curiosity for new scripting languages, frameworks, and technologies
  • High personal code/development standards (peer testing, unit testing, documentation, etc)
  • Ability to prioritize issues quickly, determine next actions while remaining calm in outage situations
  • Experience with object-oriented programming languages and techniques (e.g., Python, JavaScript) – JavaScript preferred
  • Hands-on experience with both white box and black box testing
  • Experience using version control, preferably Git/GitHub
  • Experience in writing, executing, and monitoring automated test suites using a variety of technologies including, but not limited to, Cypress (preferred), Behave (preferred), Cucumber, Selenium
  • Proficient with bug tracking and test management toolsets to support development processes
  • Strong working knowledge of testing fundamentals such as TDD
  • Experience with Linux operating system variants
  • Working knowledge of virtualization (VMware, Amazon) a plus
  • Excellent verbal and written communication skills
  • An Agile/Scrum mindset with experience working in Agile environments (e.g., JIRA, Asana)
  • Strong knowledge of software QA methodologies, tools and processes
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Vadodara

Python/Node.js Full Stack Developer

Job Title:Python/Node.js Full Stack Developer
Department:Etech Technology Solutions (ETS)
Location:Vadodara

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime.

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated and valued. Simply put – these are the experiences you will use to deliver world class results to our customer base.

If you consider yourself to be a team player, goal oriented, and possess a passion for helping others; apply to become a part of the Etech Global Services Team.

About Us:

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.

Visit us: www.etechgs.com

What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing:

  • Design and Development of the V-Spark front and back end components
  • Enhancing the capabilities of the Cloud-based configuration
  • Assist in the development and maintenance of the product roadmap
  • Writing reusable, testable, and efficient code
  • Translating product requirements and features into thoughtful user workflows
  • Implementing new features in our web applications in all areas, including database, server, and client-side
  • Continuously iterating on designs to improve usability and function
  • Implementing automated tests at all levels of development – from unit testing functions to end-to-end feature tests
  • Continuously growing personal & team skills, including conducting code reviews, learning new technologies, and hosting lunch & learns to share knowledge

We Expect You To Have:

  • Bachelor’s degree in Computer Science, Information Science, Computer Engineering, or a related field (Graduate Degree always is a plus)
  • 3+ years of experience in Software Engineering
  • Analytical thinker with an ability to identify and solve problems in a logical manner
  • Strong work ethic and works well on small teams
  • Desires ownership, accountability and goals
  • Friendly, outgoing, enjoys working with others and making customers successful
  • Highly adaptable, able to make decisions on incomplete information and manage multiple processes simultaneously
  • A spirit of collaboration and transparent communication
  • A natural curiosity for new scripting languages, frameworks and technologies
  • High personal code/development standards (peer testing, unit testing, documentation, etc)
  • Ability to prioritize issues quickly, determine next actions while remaining calm in outage situations
  • Strong Node.js and/or Python programming skills
  • Experience with full-stack development
  • Understanding of JavaScript frameworks like jQuery, D3, and Bootstrap
  • Experience designing and implementing REST APIs
  • Experience using version control, preferably Git/GitHub
  • An Agile/Scrum mindset with experience working in Agile environments (e.g., JIRA, Asana)
  • Strong unit test and debugging skills
  • Experience with Express.js
  • Experience with MySQL
  • Experience with Elasticsearch
  • Experience with Redis
  • Experience with Hadoop Distributed File System (HDFS)
  • Experience with Test Automation
  • Web technologies – HTML5, CSS3, Sass/Less
  • Comfortable using Command Line Interface based systems
  • Proficiency in Linux environments (CentOS preferred)
  • Experience in writing, executing and monitoring automated test suites using a variety of technologies including, but not limited to, Cypress, Behave, Cucumber, Selenium
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Vadodara

AWS DevOps Engineer

Job Title:AWS DevOps Engineer
Department:Etech Technology Solutions (ETS)
Location:Vadodara

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime.

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated and valued. Simply put – these are the experiences you will use to deliver world class results to our customer base.

If you consider yourself to be a team player, goal oriented, and possess a passion for helping others; apply to become a part of the Etech Global Services Team.

About Us:

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.

Visit us: www.etechgs.com

What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing:

  • Participate in the processes of strategic project-planning meetings. In addition to providing your guidance and expertise on system options, risk, impact and costs vs. benefits, you will create and share the operational requirements and development forecasts to allow for timely and accurate planning of projects
  • AWS DevOps Engineers install and configure solutions, implement reusable components, translate technical requirements, assist with all stages of test data, develop interface stubs and simulators and perform script maintenance and updates
  • AWS DevOps Engineers build automated deployments through the use of configuration management technology. You will deploy new modules and upgrades and complete fixes within the production environment
  • Routine application maintenance tasks are an ongoing responsibility of AWS DevOps Engineers
  • You will help create requirements and procedures for implementing routine maintenance
  • Troubleshooting existing information systems for errors and resolving those errors is also a main responsibility
  • You will give recommendations for enhancing performance via gap analysis, identifying the most practical alternative solutions and assisting with modifications

We Expect You To Have:

  • Proficiency in Linux environments (CentOS preferred)
  • Strong knowledge of scripting (e.g. Bash, Python, Perl)
  • Expert with Source Control Tools – Git/GitHub preferred
  • Expert with Continuous Integration Tools and Automation (e.g. Jenkins, TeamCity, bamboo, Travis, etc.) – Jenkins preferred
  • Experience with Infrastructure as Code (e.g. Puppet, Ansible, Chef, Terraform, etc) – Puppet preferred
  • Experience with virtualization (AWS, OpenStack, VMware)
  • Learning about and gathering new technologies and related tools to introduce to the company in order to grow the agile development environment
  • Providing direct server support during various operations such as deployment and general production
  • Collaborating with developers to make sure new environments meet requirements and conform to best practices
  • Designing, implementing, and testing agreed-upon infrastructures
  • Automating deployment of Linux applications, system configurations, and security settings
  • Prioritizing requests from operations, development, and product teams fairly
  • Experience with MySQL
  • Experience with Elasticsearch
  • Experience with Redis
  • Experience with Hadoop Distributed File System (HDFS)
  • Analytical thinker with an ability to identify and solve problems in a logical manner
  • Strong work ethic and works well on small teams
  • Desires ownership, accountability, and goals
  • Friendly, outgoing, enjoy working with others and making customers successful
  • Highly adaptable, able to make decisions on incomplete information and manage multiple processes simultaneously
  • A spirit of collaboration and transparent communication
  • A natural curiosity for new scripting languages, frameworks, and technologies
  • High personal code/development standards (peer testing, unit testing, documentation, etc)
  • Ability to prioritize issues quickly, determine next actions while remaining calm in outage situations
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Vadodara

Server Admin

Job Title:Server Admin
Department:Etech Technology Solutions (ETS)
Location:Vadodara

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime.

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated and valued. Simply put – these are the experiences you will use to deliver world class results to our customer base.

If you consider yourself to be a team player, goal oriented, and possess a passion for helping others; apply to become a part of the Etech Global Services Team.

About Us:

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.

Visit us: www.etechgs.com

 

Qualification Required:

  • Bachelors or equivalent combination of education and relevant experience
  • 4-5 years’ experience in administering Windows 2008/2012/2016 Server and Active Directory

We expect you to have:

  • Experience of handling vendors
  • Ability to create root cause analysis
  • Escalation management techniques
  • Antivirus Server installation\management
  • Installation\management FTP\SFTP, DHCP, Domain Controller, IIS, Site hosting, SSL certificate upload, WSUS server, Backup process
  • NAS server control management; storage quota, File screening, storage report
  • 365 Mail Administration; create AC, license management, DL, Security group, public group, shared calendar, message tracking
  • Linux mail server knowledge; postfix, dovecot
  • Demonstrated ability to interact with customers and external teams to gather critical project information

What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing:

  • Troubleshoots legacy Linux, Windows and ESX server and OS issues. Independently utilizes all available resources (knowledge bases, online resources, etc.) to ensure timely resolution of server issues
  • Develops operating procedures for system administration activities including system monitoring, performance tuning, backup/recovery, server architecture design and system maintenance
  • Follows operating procedures and utilizes established support tools for analysis and reporting requirements
  • Executes a planned program of virus updates, patch and service pack management, including testing, deployment staging, and documentation. Install, maintain and manage Windows SUS, HBSS, and other servers for automated updates
  • Actively participates in project planning to ensure timely and successful completion of projects assigned to Windows server team
  • Interfaces with Network Engineers, Storage Engineers, Database Administrators and Application Teams to optimize systems use and configuration.
  • Performs regular system maintenance, hardware and software upgrades, physical to virtual migrations and performance tuning.
  • Provides technical knowledge and recommendations to staff members as required
  • Provides server hardware capacity recommendations.
  • Provides installation support for new applications and software releases.
  • Provide on-call 24 x 7 support on a rotating basis
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Vadodara

IT Helpdesk Technician

Job Title:IT Helpdesk Technician
Department:Etech Technology Solutions (ETS)
Location:Vadodara

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime.

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated and valued. Simply put – these are the experiences you will use to deliver world class results to our customer base.

If you consider yourself to be a team player, goal oriented, and possess a passion for helping others; apply to become a part of the Etech Global Services Team.

About Us:

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.

Visit us: www.etechgs.com

Qualification Required:

  • At least a High school diploma or G.E.D.
  • Two or more years of technical training or equivalent experience
  • One or more years of technical or customer support experience
  • Experience with solving computer-related problems
  • Experience working with company escalation policy
  • Microsoft Office, A+, and Network+ certifications are beneficial, but not required

We expect you to have:

  • Experience of networking fundamentals, mainly TCP/IP
  • Windows and Mac OS hardware/software experience
  • Microsoft Office knowledge, very knowledgeable with Excel in particular
  • Active Directory management experience a plus, but not required
  • Virtual Machine deployment and management
  • Wireless technologies and protocols know-how desirable
  • VPN technologies (IPsec and SSL)
  • Relevant technical certification is highly desirable
  • Internal Help Desk Technician to provide phone, chat, email, and direct IT support. Must be available some nights and weekends
  • Be a Team player
  • Flexible attitude, reliable
  • Network maps and document writing
  • Customer-friendly demeanour
  • Interpersonal skills for interacting with team members
  • Good Communications skills
  • Organization skills to balance and prioritize work
  • Analytical and problem-solving skills
  • Leadership skills to mentor and provide guidance to less experienced personnel
  • Ability to work in a team environment
  • Configure and administer a defined technology/system (e.g., Hardware, Operating Systems, Network and middleware) in support of ongoing operations and projects
  • Manage incidents and requests for a defined technology environment
  • Provide network-specific technical expertise for the support of security network system

What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing:

  • Troubleshooting all information technology issues, including software, hardware, and networking
  • Provision, deprovision, and audit access rights for all company resources
  • Assist in the management of Active Directory information, ensuring accuracy and regular updates
  • Install and update desktops, laptops, mobile devices, peripherals, networks, and related software
  • Assists end-users in resolving complex technical problems. Resolves and/or refers highly complex technical problems as appropriate
  • Follows up with end-users to ensure that inquiries are resolved within established SLAs
  • Logs and tracks inquiries using a ticketing system while maintaining history records
  • Documents and maintains workflows utilized in successful issue resolution
  • Identifies, evaluates, and prioritizes end-user problems and complaints to ensure that inquiries are successfully resolved
  • Analyses and evaluates inquiry/problem reports and makes recommendations to reduce the need for help desk involvement and end-user effort
  • May provide leadership and work guidance to less experienced personnel
  • Mainly Tier 1, partly Tier 2 Support Level
  • Working with a global team, providing Network-/Security Services on a high level of quality Assists with routine and ad hoc requests. Supports projects and initiatives within the department
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Vadodara

CTI Administrator

Job Title:CTI Administrator
Department:Etech Technology Solutions (ETS)
Reports to:Director of I.T.
Location:Vadodara

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime. 

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated, and valued. Simply put – these are the experiences you will use to deliver world-class results to our customer base. 

If you consider yourself to be a team player, goal-oriented, and possess a passion for helping others; apply to become a part of the Etech Global Services Team. 

 

 About Us:

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem-solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other. 

 

Visit us: www.etechgs.com

 

Qualification Required:

  • Bachelor’s degree from four-year college or university preferred and at least 2 years’ experience in the field or a related area; or equivalent combination of education and experience. 
  • Avaya Certified Implementation Specialist or ACIS
  • Certification Partners Convergence Technologies Professional or CTP
  • Digium Certified Asterisk Professional or dCAP
  • CCNP Collaboration: Cisco Certified Network Professional Collaboration
  • Any certification by above mentioned CTI platforms

 

We Expect You To Have:

  • Worked with the CTI Platforms like GrupoNGN Cloud COMM, Unify OpenScap Contact Center, Avaya, Five9, Nice InContact, Bright Pattern, or Cisco UCCE.
  • Familiarity with the implementation of IP Telephony and Dialler applications
  • Knowledge of the building Campaigns, Queues, Call Control Scrips, and IVR into the Dialler system
  • Complex voice network design and numbering plans for multiple locations
  • Call center configurations including VDNs and Vectors, Understanding of switch/routing (vector-based call routing)
  • Computer Telephony Integration (CTI)
  • Complex call center configurations
  • VoIP Trunking (SIP / H.323)
  • SQL, TURN/STUN Protocol, WebRTC
  • Windows Server Failover Cluster.
  • Call Accounting & Telephone Wiring
  • IVR/VRU, Experience with SIP, SBC’s, VoIP, QOS, COS, VLAN, etc.
  • Experience with Network Protocols (TCP/IP, Ethernet, SNMP, etc.)
  • Must have experience working in Multi-site and hybrid configurations of enterprise-level IP and TDM environments

 

What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per the process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work-Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing:

  • CTI solution design, development, and maintenance
  • Integration of various CTI solutions to the Contact Centre architecture
  • Integration of CTI and Customer Relationship Management solutions such as Salesforce, Pega, etc.
  • Call Control Scripts development and enhancement
  • Administration of management tools
  • Creation and maintenance queries (SQL knowledge required)
  • Generation of historical and real-time database reports
  • Knowledge of call center operational dynamics related to CTI (Computer Telephony Integration), Enterprise Reporting utilizing to solve call center related issues
  • Integration of custom-developed and 3rd-party provided software, IVR (Interactive Voice Response), Call Center, and database integration with the CTI infrastructure.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Palm Beach

System Administrator

Job Title:System Administrator
Department:Etech Technology Solutions (ETS)
Reports to:IT Manager
Location:Palm Beach

Our team is growing – but we are not adding members just to fulfill requests. We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company! Leadership is anxiously waiting to cultivate and develop your skills and prepare you for the career journey of a lifetime.

Our focus is to create lasting impressions with each customer interaction. Reflect on the times you have been the customer and you left your experience feeling satisfied, appreciated and valued. Simply put – these are the experiences you will use to deliver world class results to our customer base.

If you consider yourself to be a team player, goal oriented, and possess a passion for helping others; apply to become a part of the Etech Global Services Team.

About Us:

Globally, we are over 3000 strong, and we are always searching for new team members which will offer fresh and innovative ideas and diverse approaches to everyday problem solving. Etech is governed by 12-character commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage. Together, these 12 commitments guide our workplace culture and set the tone for how we treat each other.

Visit us : www.etechgs.com

What We Offer:

  • Personalized Coaching and Specialized Training and Development Sessions
  • Competitive Salary and Compensation Incentives
  • Excellent Health, Vision and Dental Benefits
  • Tuition & Day Care Reimbursement
  • Company Match for 401K Contribution
  • Casual Dress Code
  • Community Involvement Opportunities
  • Amazing Paid Time Off Incentives
  • Rewards & Recognition for Stellar Performance
  • Bilingual Pay (If Hired for Bilingual Role)
  • Opportunities for Advancement (Over 90% of our promotions are internal)
  • Virtual Interviewing & Onboarding
  • Work from Home Opportunities

What You’ll Be Doing:

  • Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and department managers.
  • Coordinate with network engineering, business application, and database administration functions to implement desktop and server systems that utilize industry best practices to meet corporate objectives.
  • Deploy workstations, servers, printers, scanners, firewalls, encryption systems, and all host security systems.
  • Manage all operating systems and end-user software.
  • Manage communications and connection solutions, including workstation connectivity,
  • local area networks, local email connectivity, intranet, and Internet applications.
  • Ensure the integrity and security of enterprise data on host computers, multiple databases, and during data transfer in accordance to business needs and industry best practices regarding privacy, security, and regulatory compliance.
  • Manage input/output fleet, including printers and scanners.
  • Work with other technical teams to manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance.
  • Perform network and security audits.
  • Perform and test routine system backups and restores.
  • Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers, input/output fleet, and workstations. Escalate incidents as necessary.
  • Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
  • Support application development teams throughout project lifecycles.
  • Analyze system, server, application, network, and input/output device performance.
  • Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases.
  • Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts.
  • Participate in negotiations with vendors, outsourcers, and contractors to secure software products and services.
  • Manage and/or provide guidance to members of the team.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Montego Bay

Network Administrator

Job Title:Network Administrator
Department:Etech Technology Solutions (ETS)
Reports to:Assistant Director I.T.
Pay Grade:SN3
FLSA Status:Exempt
Location:Montego Bay

Summary:

The Network Administrator’s role is to support the stable operation of the in-house computer network. This includes planning, designing, installing, configuring, maintaining, and optimizing all network hardware, software, and communication links while ensuring minimal network downtime. The person will also diagnose, resolve, and document hardware and software network problems in a timely and accurate fashion, and provide end user training and support where required.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties And Responsibilities include the following. Other duties may be assigned.

  • Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, software, networked peripheral devices, cabling, and networking hardware and software products. Maintain all network hardware and equipment, including routers, switches.
  • Maintain servers, including e-mail, Active Directory, and FTP.
  • Maintain security solutions, including firewall, anti-virus, and intrusion detection systems.
  • Develops and implements policies and procedures related to network hardware and software acquisition, use, support, security, and backup.
  • Establishes and maintains network users, user environment, directories, and security.
  • Monitor and test network performance and provide network performance statistics and reports.
  • Perform on-site analyze, diagnosis, and resolution of complex network problems for a variety of end users, and recommend and implement corrective hardware and software solutions, including off-site repair.
  • Communicates with other departments to report and resolve software, hardware, and operations problems.
  • Consults with department managers to develop system solutions consistent with organizational objectives.
  • Researches and evaluates new technologies.
  • Negotiates contracts with and coordinates activities of hardware, software, telecommunications, support, and training vendors.
  • Installs and tests software upgrades. Recommend, schedule, and perform network improvements, upgrades, and repairs
  • Collects and analyzes network and memory utilization.
  • Develops and implements disaster recovery procedures.
  • Receive and respond to incoming calls, pages, and/or e-mails regarding network connectivity problems.

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Personal Attributes:

  • Strong customer service orientation.
  • Able to effectively prioritize tasks in a high-pressure environment.
  • Highly self-motivated and directed, with keen attention to detail.
  • Strong interpersonal, written, and oral communication skills.
  • Proven analytical and problem-solving abilities.
  • Experience working in team-orientated, collaborative environment.
  • Able to conduct research into networking issues and products as required.

Knowledge and Experience :

  • Extensive knowledge of commonly-used concepts, practices, and procedures in the Information Technology field.
  • Proven experience working on Cisco Routers and Switches.
  • Working technical knowledge of routing methodology, including but not limited to BGP, OSPF, and EIGRP.
  • On call availability for escalated problems and ability to telecommute via VPN.
  • Working technical knowledge of Point to Point, Frame Relay and MPLS concepts with practical application.
  • VPN/Firewall hardware installation, management, configuration and troubleshooting in multi-platform environments.
  • Extensive knowledge of TCP/UDP protocols, IP Subnetting, DNS, DHCP, SNMP, and VLAN’s.
  • Knowledge of firewall technologies, best practices and configuration methods.
  • Some Travel for the company (less than 5%)
  • Minimum 2 years’ experience in managing Windows Enterprise Active Directory
  • Minimum 2 years’ experience in managing Exchange Server or Microsoft 365
  • Knowledge of Linux administration is a plus.
  • Cisco CCNA/CCNP certification is a plus.

Education And/Or Experience:

Bachelor’s degree from four-year College or university; or two to four years related experience and/or training; or equivalent combination of education and experience.

Language Skills:

Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers. Ability to effectively present information to top management, Team Leaders, and/or boards of directors.

Mathematical Skills:

Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Certificates, Licenses, Registrations:

Valid driver’s license or other Government issued ID.
Cisco CCNA/CCNP certification (Preferred)
Microsoft MCSE (Preferred)

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this job, the employee is required to regularly communicate either by speaking or listening. The employee is required to sit for long periods of time and use their hands to handle or control. Occasionally, it may also include physical tasks that require substantial movements like reaching out for things. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly works inside environmental conditions. The noise level in the work environment is usually moderate.

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