A strategic Business Unit of  Etech Global Services

Career

Tired of working “inside the box?” Come join us. We CELEBRATE innovation!

There’s never been a better time to join the team. You will be challenged, You will be empowered. BUT, most importantly you will spend 100% of your time doing what you do best! We are defining the future and we are leading the “war” for new talent. Let us WOW you as we continue to push the envelope with Etech Technology Solutions.

 

With over 20 years of experience as a leading outsource service and solution provider, Etech has the knowledge and ability to help you personally and professionally succeed. Our success depends on selecting great people who serve as agents of change and are committed to consistently delivering world class customer experiences. ETS Leaders embody a Servant Leadership mindset and they guide our team members by modeling Etech’s 12 Character Commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage.

With a commitment to continuous growth and learning, Etech Technology Solutions (ETS) offers an exciting range of career opportunities. Our focus stays on the recruitment and selection of diversely talented individuals whose joint skill sets and life experiences help to supply world-class experiences for clients while offering a rewarding and challenging career opportunity for its employees.

Join Etech’s dynamic and innovative team of technocrats in crafting compelling business applications built on the latest technologies. Your skill, combined with your passion for technology makes you the perfect fit for our growing team. Etech offers boundless opportunities to everyone for success. This is more than a job..this is an adventure in innovation!

Why Etech?

More than A Job – It's a Career!

Over 90% of our promotions are internal!)

Training & Development

Your future matters! We ensure you have the tools necessary to be successful.

Work-Life Balance

Work Hard, Play Hard!

“Out the Box” Thinking

Creativity is not only welcomed, it’s expected!

Servant Leadership Culture

Leadership is more than directives and imperatives – our leaders serve each member of the team!

We Give Back

Etech has an ongoing commitment to serve not only our team members but our communities!

Job Openings

Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

IT Helpdesk Technician

Job Title:IT Helpdesk Technician
Department:Etech Technology Solutions
Location:Gandhinagar

  Visit us: www.etechgs.com

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

Qualifications Required

  • At least a High school diploma or G.E.D.
  • Two or more years of technical training or equivalent experience
  • One or more years of technical or customer support experience
  • Experience with solving computer-related problems
  • Experience working with company escalation policy
  • Microsoft Office, A+ and Network+ certifications are beneficial, but not required

We Expect You To Have

  • Experience of networking fundamentals, mainly TCP/IP
  • Windows and Mac OS hardware/software experience
  • Microsoft Office knowledge, very knowledgeable with Excel in particular
  • Active Directory management experience a plus, but not required.
  • Virtual Machine deployment and management
  • Wireless technologies and protocols know-how desirable
  • VPN technologies (IPsec and SSL)
  • Relevant technical certification is highly desirable
  • Internal Help Desk Technician to provide phone, chat, email and direct IT support. Must be available some nights and weekends.
  • Be a Team player
  • Flexible attitude, reliable
  • Network maps and document writing
  • Customer-friendly demeanour
  • Interpersonal skills for interacting with team members
  • Good Communications skills
  • Organization skills to balance and prioritize work
  • Analytical and problem-solving skills
  • Leadership skills to mentor and provide guidance to less experienced personnel
  • Ability to work in a team environment
  • Configure and administer a defined technology/system (e.g., Hardware, Operating Systems, Network and middleware) in support of ongoing operations and projects.
  • Manage incidents and requests for a defined technology environment
  • Provide network specific technical expertise for the support of security network system

We You’ll Be Doing

  • Troubleshooting all information technology issues, including software, hardware, and networking
  • Provision, deprovision, and audit access rights for all company resources
  • Assist in the management of Active Directory information, ensuring accuracy and regular updates
  • Install and update desktops, laptops, mobile devices, peripherals, networks, and related software
  • Assists end-users in resolving complex technical problems. Resolves and/or refers highly complex technical problems as appropriate
  • Follows up with end-users to ensure that inquiries are resolved within established SLAs
  • Logs and tracks inquiries using a ticketing system while maintaining history records
  • Documents and maintains workflows utilized in successful issue resolution
  • Identifies, evaluates, and prioritizes end-user problems and complaints to ensure that inquiries are successfully resolved
  • Analyses and evaluates inquiry/problem reports and makes recommendations to reduce the need for help desk involvement and end-user effort.
  • May provide leadership and work guidance to less experienced personnel
  • Mainly Tier 1, partly Tier 2 Support Level
  • Working with a global team, providing Network-/Security Services on a high level of quality Assists with routine and ad hoc requests. Supports projects and initiatives within the department
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

BI Developer (Tableau)

Job Title:BI Developer (Tableau)
Department:ETS- Medallia
Location:Gandhinagar

Visit us: www.etechgs.com

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

 

 What You’ll Be Doing

  • Starting with our many source systems (SFDC multiple instances, Hubspot, Marketo, etc.), build data pipelines to bring scalable, repeatable data sets into our data warehouse environment (AWS/Redshift/Snowflake)
  • Translate business requirements into technical specifications to design, build and deploy various Business Intelligence solutions
  • Design and manage data models in data warehouse platform to enable efficient data consolidation, validation and visualization
  • Develop reports, dashboards and other BI solutions to meet business requirements by leveraging ETL, data modeling, data visualization best practices
  • Establish core data management principles and best practices
  • Perform tests and evaluations regularly to ensure data hygiene, security, privacy and integrity
  • Determine, enforce and document database policies, procedures and standards
  • High attention to detail
  • Quality first mindset, innovative thinker, eager to learn, grow, and develop
  • Team player with positive attitude and passion for the opportunity
  • Ability to communicate clearly and express complex technical information in “user friendly” language
  • Development and technical experience with Netsuite, SFDC, WDAY is a big plus
  • Strong understanding and demonstrated experience of SDLC, data governance principles

What We Expect You To Have

  • 5+ years hands-on experience in complex reporting/analytics/dashboards solution designing, developing, implementing and maintaining in Tableau
  • 3+ years of using databases/data warehouses such as Snowflake, Redshift, SQL Server, or similar to build and maintain data models/queries/views in SQL
  • 1+ years of working with SaaS business apps like Salesforce, Marketo, Netsuite etc. as data sources.
  • 3+ years’ experience with translating business requirements into technical/functional solution designs, and implementing such solutions
  • Strong understanding of Tableau Desktop and Online/Server capabilities and limitations when paired with Snowflake data warehouse connection
  • Experience with using sales data from Salesforce CRM to develop sales metrics and empowering Sales/Marketing teams with key insights.
  • Experience working in a similar role for a SaaS company
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Developer

Job Title:Developer
Department:EGVerse- Medallia
Location:Gandhinagar

Overview

We are looking for motivated frontend engineers to join our team. You will solve challenging technical problems, own your products end-to-end and help take our SaaS platform to the next level. This isn’t just an opportunity to join an amazing team, but also to have an impactful role in the way we evolve our product.  As a frontend engineer on the Living Lens Team, you will help build and enhance our core product. You will build on the client’s state-of-the-art core service infrastructure and platform.

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Campaign Allowance
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work-Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing

  • Ship great software that is scalable and robust and then keep it humming.
  • Design, implement and drive the technical roadmap and product implementation; help the team prioritize and plan pragmatically.
  • Partner closely with dependent teams across engineering to ensure uninterrupted service.
  • Incorporate best development practices and habits and help build tooling to enforce the same.
  • Work in small teams with like-minded engineers in an agile environment with daily standups, demo days, code reviews, and research spikes.

We expect you to have:

  • 5+ years of experience developing enterprise grade software.
  • Experience/ Knowledge in OOP programming languages
  • Strong knowledge of JS frameworks including React and Typescript
  • Experience/ Knowledge in C# / .Net Core / ASP.Net / MVC
  • Client side styling knowledge using SASS and CSS frameworks
  • Bring an ownership mindset with quality orientation and DevOps experience.
  • Version Control (e.g. Git)
  • Design Patterns and the ability to write clean code
  • Develop with WCAG guidelines and accessibility in mind
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Active Directory Systems Administrator

Job Title:Active Directory Systems Administrator
Department:ETS
Location:Gandhinagar

Visit us: www.etechgs.com

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Campaign Allowance
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work-Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing

  • As Active Directory Administrator, you are responsible for installation and configuration of Active Directory, planning and implementation of active directory migration.
  • Can work in Dynamic and collaborative workplace where you have to provide creative and thoughtful solution as Active Directory Administrator.
  • Can independently Install, configure, troubleshoot, diagnose, and resolve problems with Windows server and Microsoft Active Directory 2012 and higher.
  • Other duties include operations and maintenance activities for server maintenance, patching, tuning and other administrative tasks.
  • Responsible for update, track and provide resolution to customer issues using the Siebel Action Request System.
  • maintain infrastructure documentation, tune system performance, enterprise monitoring, and install system wide software.

What We Expect You To Have

  • Minimum 5 years’ experience performing as a System Administrators with windows server Administration and Active directory administration.
  • Experience in Group policy implementation and troubleshooting.
  • Experience in managing site replication services.
  • Good command over Power Shell scripting to manage active directory
  • Should have knowledge about ADFS, office365 and Azure AD
  • Strong Experience in windows server, Active Directory and Group policy.
  • Should have knowledge about ADFS, Azure AD, office365 , AWS and other networking technology.
  • Excellent Verbal and written communication skills and ability to work with Global team.
  • Must be able to multi-task, ability to learn on the job and research effectively.
  • Ability to effectively multi-task and successfully manage multiple projects.
  • Demonstrate strong organizational, analytical and problem-solving skills in order to evaluate situations make recommendations and take prompt, effective corrective action.
  • Demonstrate good planning skills by ensuring the appropriate scheduling of resources including equipment, and supplies.
  • Demonstrate effectiveness in maintaining a well-organized operation to ensure the efficiency and accuracy of the work and information flow; monitor procedures and implement corrective actions as required.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Technical Recruiter

Job Title:Technical Recruiter
Department:ETS- Medallia
Location:Gandhinagar

Overview

Technical Recruiter responsibilities include sourcing, screening, and providing a shortlist of qualified candidates for various technical roles. You will also network online and offline with potential candidates to promote our employer brand, reduce our time-to-hire, and ensure we attract the best professionals.

Ultimately, you will build a strong tech talent pipeline and help hire and retain skilled employees for our IT positions.

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Campaign Allowance
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing

  • Source potential candidates on niche platforms.
  • Perform pre-screening calls to analyze the applicant’s abilities
  • Interview candidates combining various methods (e.g., Analytical, Logical interviews, technical assessments, and behavioural questions)
  • Craft and send personalized recruiting emails with current job openings to passive candidates
  • Compose job offer letters and joining formalities.
  • Promote the company’s reputation as a great place to work
  • Conduct job and task analyses to document job duties and requirements
  • Keep up-to-date with new technological trends and products
  • Coordinating with External clients (e.g., US, UK, and Australia) to schedule interviews.
  • Open for Outstation hiring/placements.
  • Technical expertise with an ability to understand and explain job requirements for IT roles
  • Hands-on experience with various interview formats (e.g., phone, Skype, Hangout and Zoom)
  • Proven work experience as a Technical Recruiter or Recruiter
  • Familiarity with Applicant Tracking Systems and resume databases
  • Solid knowledge of sourcing techniques (e.g., social media recruiting and Boolean search)

What We Expect You To Have

  • Minimum 1-5 years of experience as a Technical Recruiter
  • Interaction with International Clients would be an added advantage.
  • Graduation in IT or relevant degree
  • Flexible working in different shift timing, including night shift
  • Excellent written and oral communication.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Salesforce Developer

Job Title:Salesforce Developer
Department:ETS- Medallia
Location:Gandhinagar

Visit us: https://www.etechtechnologysolutions.com/career/

Overview

 The Salesforce Developer will be involved in all technical aspects of Salesforce.com, including custom code, systems integrations, 3rd party applications, and AppExchange products. The successful candidate will have experience working with Salesforce platforms, application development skills, and the ability to solve complex software problems. The developer will work closely with functional leaders, organizational units, and subject matter experts to identify, develop, and deploy customized business solutions across multiple systems. This role is primarily focused on the Salesforce platform with scope to develop in other systems used by our Professional Services org. The Salesforce Developer will be responsible for creating dynamic and scalable Salesforce solutions that perfectly meet the evolving needs of the Professional Services org / Company.

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Campaign Allowance
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing

  • Participate in the evaluation, scope, and completion of new development requests.
  • Develop in, Apex, JavaScript, Visualforce and other technologies to build customized solutions that support business requirements and meet project objectives.
  • Communicate with project managers, and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment.
  • Create and maintain standard operating procedure (SOP) and system architecture documentation.
  • Seek out ways to utilize the Salesforce platform to improve processes and productivity, and make recommendations to support an organization scaling at a rapid pace.
  • Conduct long-term improvement operations to ensure compatibility with evolving project requirements.
  • Solid understanding and detailed experience with Salesforce.com architecture.
  • Proficiency in Apex, Lightning Web Components, JavaScript, Apex REST API, SOQL.
  • Experience integrating Salesforce.com with other applications via real-time, batch, sync/async
  • Excellent project management skills and a positive attitude
  • Able to work in a fast-paced environment with a hands-on approach and demonstrated ability to multi-task and think creatively.
  • Demonstrated ability to meet deadlines and prioritize simultaneous requests
  • A documented history of successfully driving projects to completion
  • Creative and analytical thinker with strong problem-solving skills
  • Must demonstrate exceptional verbal and written communication skills with the ability to communicate clearly, effectively and appropriately with colleagues at all levels in English.
  • Ability to assess the impact of new requirements on all upstream and downstream applications, systems, and processes

What We Expect You To Have

  • Bachelor’s degree in Computer Science, Software Engineering, Information Systems or related field
  • 2+ years of experience as a Salesforce.com developer
  • Scripting language experience e.g. Python
  • Salesforce.com certifications (App Builder, Developer I, Developer II…)
  • Strong understanding of Salesforce.com best practices and functionality
  • Experience using Salesforce data tools (Data Loader, Excel Connector, Demand Tools, Visual Studio Code, Workbench )
  • Strong data management abilities
  • A demonstrated ability to understand and articulate complex requirements
  • Previous experience working in a SCRUM or agile environment
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Quality Assurance Engineer

Job Title:Quality Assurance Engineer
Department:ETS - Medallia
Location:Gandhinagar

 Visit us: www.etechgs.com

What We Offer: 

  • Transportation allowance
  •  Canteen Subsidy
  •  Night Shift allowance as per the process
  •  Schedule Attendance Bonus
  •  Health Insurance
  •  Tuition Reimbursement
  •  Incentive components campaign wise
  •  Work-Life Balance Initiatives
  •  Rewards & Recognition
  •  Internal movement through IJP

Overview:

As an analyst, you will first learn a lot about The client platform and how to configure/create a solution for its customers through extensive product training. After that, you will work with The client project managers and other team members to build and support our product implementations for large companies. You will utilize your knowledge of technology to think of creative solutions on the client platform.

As an Analyst you will be assigned to multiple projects depending on our need, your interests, and expertise. The projects can vary from assisting your team in implementing, maintaining, and testing our software for new customers to managing customer accounts post-launch.

What You’ll Be Doing:

  • Review requirements, specifications, and technical design documents to provide timely and meaningful feedback 
  • Create detailed, comprehensive, and well-structured test plans and test cases 
  • Estimate, prioritize, plan and coordinate testing activities 
  • Design, develop and execute automation scripts using open source tools (optional) 
  • Execute test cases (manual or automated) and analyze results 
  • Evaluate product code according to specifications 
  • Create logs to document testing phases and defects 
  • Identify, record, document thoroughly, and track bugs 
  • Perform thorough regression testing when bugs are resolved 
  • Develop and apply testing processes for new and existing products to meet client needs 
  • Liaise with internal teams (e.g. BA, product managers) to identify system requirements 
  • Monitor debugging process results 
  • Investigate the causes of non-conforming software and train users to implement solutions 
  • Track quality assurance metrics, like defect densities and open defect counts 
  • Stay up-to-date with new testing tools and test strategies 

What We Expect You To Have :

  • Excellent analytical skills (including Microsoft Excel) and attention to detail 
  • Strong written, oral communication and presentation skills 
  • Bachelor’s / Master’s degree in Computer Application (BSc IT, MSc IT, BCA, MCA, B.Tech Computer Engineering, B.Tech Computer Science etc.)
  • Minimum 2 years of relevant experience 
  • Flexible working in US shift timings.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Strategy Analytics Analyst

Job Title:Strategy Analytics Analyst
Department:ETS - Medallia
Location:Gandhinagar

Visit us: https://www.etechtechnologysolutions.com/career/

Overview

You will work with senior decision makers at admired brands on a mission critical task—helping companies improve in the eyes of their ultimate judges: customers.

You’ll tackle real business problems by analyzing operational, customer and financial data, alongside some of the world’s largest customer feedback datasets. This role will position you for many career growth options at the intersection of customer experience, management consulting, and data science.

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Campaign Allowance
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing

  • Contribute to the entire web lifecycle
  • Develop functional and fast-responsive web applications, using markup languages
  • Troubleshoot apps for bugs and fix bugs if necessary and improve the usability
  • Troubleshoot UI and improve its performance accordingly
  • Employ the latest technology in order to re-built legacy apps
  • You’ll work with Senior Analysts, Managers and/or Senior Managers to uncover actionable and commercially focused insights. Each of your projects will also have a Partner who will help provide new perspectives and direction for your project team.
  • You’ll analyze operational, customer, and financial data, alongside some of the world’s largest customer feedback datasets, to advise clients on best practices for driving customer-centricity from the boardroom to the front lines, resulting in improved customer experience and increases in customer loyalty.
  • You’ll pull and integrate data from disparate sources, writing code to clean the data in preparation for modelling.
  • You’ll build models using linear regression, logistic regression, cluster analysis, etc. to answer targeted business questions.
  • You’ll use both structured (regression) and unstructured (text analytics) analysis to help articulate business and program recommendations
  • Help the team prepare customer facing deliverables (slide decks) that convey the results and applicability of your analysis

What We Expect You To Have

  • BA/BS Degree/ MA/MS Degree (continued straight from Undergraduate)
  • Hands on experience working on R, Python and Regression (Preferred Multiple regression)
  • Flexible working in US shift
  • Demonstrated expertise with regression-based data analysis and quantitative research methodologies
  • Knowledge of statistical software packages (e.g., R)
  • Excellent problem solving and analytical skills
  • Excellent project management and communication skills (written and in slides). Ability to formulate hypotheses, search for patterns, and find the story in the data
  • Quick learner/creative thinker/self-starter
  • Passion for problem resolution
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

AWS Admin

Job Title:AWS Admin
Department:Etech Technology Solutions (ETS)
Reports to:Lead
Location:Gandhinagar

 Visit us: www.etechgs.com

 What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per the process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work-Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing:

  • Performs system administration, including system security, software update management, and database maintenance.
  • Experience provisioning, operating and maintaining systems running on AWS.
  • Analyzes the impact of process or technical tool changes on existing processes, tools, and interfaces based on knowledge of interdependencies of related functions and systems.
  • Monitoring VPCs, EC2 instances, Elasticsearch, Redis, SQL Server, and MySQL databases.
  • Install, configure, and secure servers in a virtual environment.
  • Provide input to ensure proper selection and deployment of technologies, creation, and enhancement of current processes.
  • Analyze system logs and identify potential issues with the computer system.

We Expect You To Have:

  • Experience of AWS: VPC, EC2, IAM, S3, Route 53, SES, Elasticsearch
  • Exposure to Database management using MS SQL Server, MySQL, Redis
  • Hands-on OS experience: Windows Server, Linux, etc.
  • Assessing the stability, security, and scalability of installed Windows & Linux Servers
  • IIS, Apache & Nginx – site configuration, SSL provisioning and installation, troubleshooting.
  • Strong working knowledge on Site Hosting and SSL certificate process
  • Good support/development knowledge in Apache, PHP, MySQL, Redis, NodeJS, IIS & MSSQL
  • Fundamental understanding of the secure application and environment design and management concepts (PCI & HIPAA Compliance)
  • 3+ years of experience in a similar role.
  • Flexible working in US/Night shift
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Full Stack Developer (.Net)

Job Title:Full Stack Developer (.Net)
Department:Etech Technology Solutions (ETS)
Location:Gandhinagar

Visit us: www.etechgs.com

What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing:

  • Contribute to the entire web lifecycle.
  • Develop functional and fast-responsive web applications, using markup languages.
  • Troubleshoot apps for bugs and fix bugs if necessary and improve the usability.
  • Employ the latest technology to re-built legacy apps.

What We Expect You To Have:

  • 3+ years of professional experience and 1+ year in Angular.js, Node.js web-based application with SQL Server 2008/2012 back end.
  • Skills of C#.net, MVC, Entity Framework
  • Must have experience with standard Web technologies such as HTML, CSS, JavaScript, jQuery, Bootstrap, AJAX.
  • Experience with Amazon AWS EC2, any NO SQL Database experience like Redis, MongoDB etc., and S3 a plus.
  • Angular.js/Angular 2/4/5/6/7/8 (Mandatory)
  • Node.js (Mandatory).
  • Dotnet Core (Good to have).
  • SQL Server, Redis, MongoDB.
  • Flexible working in US/Night shift
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Business Analyst

Job Title:Business Analyst
Department:ETS - Medallia
Location:Gandhinagar

What we offer?

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Campaign Allowance
  • Health Insurance
  • Tuition Reimbursement
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What We Expect You To Have:

  • Excellent analytical skills (including Microsoft Excel) and attention to detail
  • Strong written, oral communication and presentation skills
  • Bachelor’s / Master’s degree in Computer Application (BSc IT, MSc IT, BCA, MCA, B.Tech Computer Engineering, B.Tech Computer Science etc.)
  • Knowledge of JavaScript, HTML, CSS, and XML. GUI would be an added advantage
  • Experience in management consulting, IT consulting, market research, and/or enterprise software client
  • Management either in college or at work to facilitate team work in remote setting will be preferred.

What You’ll Be Doing:

As an analyst, you will first learn a lot about the client platform and how to configure/create a solution for its customers through extensive product training. After that you will work with client project managers and other team members to build and support our product implementations for large companies. You will utilize your knowledge of technology to think of creative solutions on the client platform.

As an Analyst you will be assigned to multiple projects depending on our need, your interests, and expertise. The projects can vary from assisting your team in implementing, maintaining and testing our software for new customers to managing customer accounts post launch.

  • Work with senior team members to carry out customer implementations and program enhancements
  • Participate in the implementation design, setup, and review processes
  • Identify improvements to our feedback products and processes
  • Utilize Client software knowledge for testing customized software solutions
  • Build long-standing customer relationships by improving customer feedback programs
  • Provide support to client meetings by leveraging in-depth Client system capabilities
  • Work with client teams in resolving technical/system related inquiries
  • Provide quality assurance support when providing features to clients
  • Provide client support when analyzing large sets of data
  • Contribute to the entire web lifecycle
  • Develop functional and fast-responsive web applications, using markup languages
  • Troubleshoot apps for bugs and fix bugs if necessary and improve the usability
  • Troubleshoot UI and improve its performance accordingly
  • Employ the latest technology in order to re-built legacy apps
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Vadodara

IT Helpdesk Technician

Job Title:IT Helpdesk Technician
Department:Etech Technology Solutions
Location:Vadodara

  Visit us: www.etechgs.com

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

Qualifications Required

  • At least a High school diploma or G.E.D.
  • Two or more years of technical training or equivalent experience
  • One or more years of technical or customer support experience
  • Experience with solving computer-related problems
  • Experience working with company escalation policy
  • Microsoft Office, A+ and Network+ certifications are beneficial, but not required

We Expect You To Have

  • Experience of networking fundamentals, mainly TCP/IP
  • Windows and Mac OS hardware/software experience
  • Microsoft Office knowledge, very knowledgeable with Excel in particular
  • Active Directory management experience a plus, but not required.
  • Virtual Machine deployment and management
  • Wireless technologies and protocols know-how desirable
  • VPN technologies (IPsec and SSL)
  • Relevant technical certification is highly desirable
  • Internal Help Desk Technician to provide phone, chat, email and direct IT support. Must be available some nights and weekends.
  • Be a Team player
  • Flexible attitude, reliable
  • Network maps and document writing
  • Customer-friendly demeanour
  • Interpersonal skills for interacting with team members
  • Good Communications skills
  • Organization skills to balance and prioritize work
  • Analytical and problem-solving skills
  • Leadership skills to mentor and provide guidance to less experienced personnel
  • Ability to work in a team environment
  • Configure and administer a defined technology/system (e.g., Hardware, Operating Systems, Network and middleware) in support of ongoing operations and projects.
  • Manage incidents and requests for a defined technology environment
  • Provide network specific technical expertise for the support of security network system

We You’ll Be Doing

  • Troubleshooting all information technology issues, including software, hardware, and networking
  • Provision, deprovision, and audit access rights for all company resources
  • Assist in the management of Active Directory information, ensuring accuracy and regular updates
  • Install and update desktops, laptops, mobile devices, peripherals, networks, and related software
  • Assists end-users in resolving complex technical problems. Resolves and/or refers highly complex technical problems as appropriate
  • Follows up with end-users to ensure that inquiries are resolved within established SLAs
  • Logs and tracks inquiries using a ticketing system while maintaining history records
  • Documents and maintains workflows utilized in successful issue resolution
  • Identifies, evaluates, and prioritizes end-user problems and complaints to ensure that inquiries are successfully resolved
  • Analyses and evaluates inquiry/problem reports and makes recommendations to reduce the need for help desk involvement and end-user effort.
  • May provide leadership and work guidance to less experienced personnel
  • Mainly Tier 1, partly Tier 2 Support Level
  • Working with a global team, providing Network-/Security Services on a high level of quality Assists with routine and ad hoc requests. Supports projects and initiatives within the department
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Department: ETS | Experience: 5+ yrs. | Location: Vadodara

Active Directory Systems Administrator

Job Title:Active Directory Systems Administrator
Department:ETS
Location:Vadodara

Visit us: www.etechgs.com

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Campaign Allowance
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work-Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing

  • As Active Directory Administrator, you are responsible for installation and configuration of Active Directory, planning and implementation of active directory migration.
  • Can work in Dynamic and collaborative workplace where you have to provide creative and thoughtful solution as Active Directory Administrator.
  • Can independently Install, configure, troubleshoot, diagnose, and resolve problems with Windows server and Microsoft Active Directory 2012 and higher.
  • Other duties include operations and maintenance activities for server maintenance, patching, tuning and other administrative tasks.
  • Responsible for update, track and provide resolution to customer issues using the Siebel Action Request System.
  • Maintain infrastructure documentation, tune system performance, enterprise monitoring, and install system wide software.

What We Expect You To Have

  • Minimum 5 years’ experience performing as a System Administrators with windows server Administration and Active directory administration.
  • Experience in Group policy implementation and troubleshooting.
  • Experience in managing site replication services.
  • Good command over Power Shell scripting to manage active directory
  • Should have knowledge about ADFS, office365 and Azure AD
  • Strong Experience in windows server, Active Directory and Group policy.
  • Should have knowledge about ADFS, Azure AD, office365 , AWS and other networking technology.
  • Excellent Verbal and written communication skills and ability to work with Global team.
  • Must be able to multi-task, ability to learn on the job and research effectively.
  • Ability to effectively multi-task and successfully manage multiple projects.
  • Demonstrate strong organizational, analytical and problem-solving skills in order to evaluate situations make recommendations and take prompt, effective corrective action.
  • Demonstrate good planning skills by ensuring the appropriate scheduling of resources including equipment, and supplies.
  • Demonstrate effectiveness in maintaining a well-organized operation to ensure the efficiency and accuracy of the work and information flow; monitor procedures and implement corrective actions as required.
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Department: ETS | Experience: 5+ yrs. | Location: Palm Beach

System Administrator

Job Title:System Administrator
Department:Etech Technology Solutions (ETS)
Reports to:IT Manager
Location:Palm Beach

VISIT US: WWW.ETECHGS.COM

What We Offer

  • Personalized Coaching and Specialized Training and Development Sessions
  • Competitive Salary and Compensation Incentives
  • Tuition & Day Care Reimbursement
  • Supplemental Insurances
  • Casual Dress Code
  • Community Involvement Opportunities
  • Paid Time Off Incentives
  • Rewards & Recognition for Stellar Performance
  • Bilingual Pay (If Hired for Bilingual Role)
  • Opportunities for Advancement (Over 90% of our promotions are internal)
  • Virtual Interviewing & Onboarding

What You’ll Be Doing

  • Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and department managers.
  • Coordinate with network engineering, business application, and database administration functions to implement desktop and server systems that utilize industry best practices to meet corporate objectives.
  • Deploy workstations, servers, printers, scanners, firewalls, encryption systems, and all host security systems.
  • Manage all operating systems and end-user software.
  • Manage communications and connection solutions, including workstation connectivity, local area networks, local email connectivity, intranet, and Internet applications.
  • Ensure the integrity and security of enterprise data on host computers, multiple databases, and during data transfer in accordance to business needs and industry best practices regarding privacy, security, and regulatory compliance.
  • Manage input/output fleet, including printers and scanners.
  • Work with other technical teams to manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance.
  • Perform network and security audits.
  • Perform and test routine system backups and restores.
  • Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers, input/output fleet, and workstations. Escalate incidents as necessary.
  • Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
  • Support application development teams throughout project lifecycles.
  • Analyze system, server, application, network, and input/output device performance.
  • Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases.
  • Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts.

What We Expect You To Have

  • Must be able to commute within the city.
  •  Bachelor’s degree from four-year College or University; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • Knowledge of Operating systems such as Windows 7; 2000, NT, XP; Software programs such as VNS, NT, Outlook, Excel, Word, Power Point; Networking; and Basic computer hardware.
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