A strategic Business Unit of  Etech Global Services

Career

Tired of working “inside the box?” Come join us. We CELEBRATE innovation!

There’s never been a better time to join the team. You will be challenged, You will be empowered. BUT, most importantly you will spend 100% of your time doing what you do best! We are defining the future and we are leading the “war” for new talent. Let us WOW you as we continue to push the envelope with Etech Technology Solutions.

 

With over 20 years of experience as a leading outsource service and solution provider, Etech has the knowledge and ability to help you personally and professionally succeed. Our success depends on selecting great people who serve as agents of change and are committed to consistently delivering world class customer experiences. ETS Leaders embody a Servant Leadership mindset and they guide our team members by modeling Etech’s 12 Character Commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage.

With a commitment to continuous growth and learning, Etech Technology Solutions (ETS) offers an exciting range of career opportunities. Our focus stays on the recruitment and selection of diversely talented individuals whose joint skill sets and life experiences help to supply world-class experiences for clients while offering a rewarding and challenging career opportunity for its employees.

Join Etech’s dynamic and innovative team of technocrats in crafting compelling business applications built on the latest technologies. Your skill, combined with your passion for technology makes you the perfect fit for our growing team. Etech offers boundless opportunities to everyone for success. This is more than a job..this is an adventure in innovation!

Why Etech?

More than A Job – It's a Career!

Over 90% of our promotions are internal!)

Training & Development

Your future matters! We ensure you have the tools necessary to be successful.

Work-Life Balance

Work Hard, Play Hard!

“Out the Box” Thinking

Creativity is not only welcomed, it’s expected!

Servant Leadership Culture

Leadership is more than directives and imperatives – our leaders serve each member of the team!

We Give Back

Etech has an ongoing commitment to serve not only our team members but our communities!

Job Openings

Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Database Developer

Job Title:Database Developer
Department:Etech Technology Solutions
Location:Gandhinagar

Visit us: www.etechgs.com

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work-Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing

  • Create Tables, View functions, and stored procedures.
  • Database Development and ETL Development.
  • Database design.
  • Data profiling
  • Dimensional model design
  • Cube design and development using SSAS(Optional)
  • Obtain and interpret information from a large volume of reports
  • Analyze and interpret complex data and translate complex systems information between computer programmers/database administrators, program staff.

What We Expect You To Have

  • More than four (4) years of experience.
  • Experience in writing SQL queries and stored procedures for combining, analyzing, and reporting data.
  • Experience in writing a complex query to analyze data.
  • Experience in different RDBMS technology (MSSQL, MYSQL, Oracle, Etc….)
  • Experience in BI and Data visualization tool
  • Experience in NoSQL Database will be an added advantage.
  • Can effectively identify critical information for data analysis.
  • Experience in ASP.NET technology.
  • Stored procedure optimization through indexes etc.
  • Knowledge of triggers, database jobs, functions, and profiling.
  • Database management.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Solution Architect (Technical)

Job Title:Solution Architect (Technical)
Department:Etech Technology Solutions
Location:Gandhinagar

Visit us: www.etechgs.com

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing

  • Proven track record of being a successful engineer, architect, and a mentor by accomplishing tasks on schedule with quality, and leadership skills.
  • Very good understanding of Business Analysis techniques.
  • Provide and manage the solution architecture, technical vision for the given business solutions.
  • Experience in defining and enforcing all non-functional requirements and regulations for a given solution.
  • Create and manage all technical diagrams, documents, and artifacts using UML standards.
  • Evaluate and suggest technologies and tools (Technology Reference Model) being incorporated into a solution

What We Expect You To Have

  •  10+ years of enterprise-level experience using various IT technologies with 2-4 years of Solution architect experience.
  • Experience in multiple architecture styles & architecture patterns including but not limited to distributed systems, messaging, event-driven, systems.
  • Areas of Expertise: Microservices / SOA | Data Architecture | Systems Integration | Solution Architecture | Cloud Computing | UML Modeling | Business Analysis | Security & Privacy compliance | AI, ML & NLP
  • Hands on experience in working but not limited to C#, Microsoft .NET,.Net Core/ NodeJS/ Python frameworks for building enterprise systems.
  • Hands on experience in SQL, NoSQL databases, Database Modeling, Design, Query Optimization, and Performance Tuning
  • Experience in Observability, and application performance monitoring (APM) tools to ensure the quality and stability of the product or solution.
  • Hands on experience with thorough knowledge in cloud technologies preferably AWS/Azure and Infrastructure Architecture.
  • Thorough knowledge and hands on experience in Infrastructure Architecture, DevOps Processes, and deployment Tools – Jenkins, Docker, Kubernetes (includes not limited to)
  • Hands on experience in Big Data Engineering and Architecture is a must.
  • Experience in AWS will be a plus (preferred not required)
  • Project and resource management skills (preferred not required)
  • Exposure/experience in AI, ML, and ML based solutions is a plus (preferred not required)
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Survey Programmer – Remote

Job Title:Survey Programmer – Remote
Department:EGVerse- Medallia
Location:Gandhinagar

Visit us: https://www.etechtechnologysolutions.com/career/

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work-Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing

  • Daily Activity includes: programming, quality assurance, data manipulation, and project communication/co-ordination.
  • Program easy-high complexity surveys utilizing the apt platform.
  • Organize and set up projects to be programmed according to specifications and timelines.
  • Provide programming and technical setup for projects
  • Ownership for all technical aspects and quality of the project during the project lifecycle
  • Quickly learn survey programming languages to program online surveys for deployment
  • Gain overall understanding of market research and the company’s products and services
  • Write and maintain documentation for Research Operations products, procedures and for specific projects as required
  • Plan time effectively so that production deadlines are met in spite of changing specifications
  • Assist other Research Operations staff as needed
  • Any other tasks and projects as assigned by management

What We Expect You To Have

  • Experience in market research is a plus
  • Bachelor’s Degree required
  • Minimum 2 years of experience
  • Excellent analytical skills (including Microsoft Excel) and attention to detail.
  • Strong written, oral communication and presentation skills
  • Experience using a survey programming platform (Decipher, Confirmit, Dimensions) is a plus, but not required
  • Experience with Python, HTML, CSS, XML, JavaScript/jQuery or similar languages is a plus, but not required.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Integration Engineer – Remote

Job Title:Integration Engineer – Remote
Department:EGVerse- Medallia
Location:Gandhinagar

Visit us: https://www.etechtechnologysolutions.com/career/

Overview

The Integration Engineer will play a key role in client implementations, responsible for the design and execution of integrations between Stella Connect and customers’ environments. This role will work within the Implementation team and partner with customer success managers, sales engineers, product managers, and developers to ensure new and existing clients have a seamless experience implementing the full value of our cloud-based solutions

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work-Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing

  • Responsible for the successful execution of client integration solutions, throughout the entire customer lifecycle.
  • Build, and deploy client-specific integrations with a variety of contact center and in-store technologies, from standardized CRM or ticketing platforms to customized homegrown solutions.
  • Define data schemas and build mappings between systems.
  • Develop knowledge and expertise in existing and emerging technologies deployed within customer environments.
  • Provide vital feedback to product and development teams to expand and refine best-in-class solutions. Deliver consistent on-time execution of integrations.
  • Manage risk identification and risk mitigation strategies associated with solutions.
  • Work closely with technical support, product management, and engineering teams to resolve issues as needed

What We Expect You To Have

  • Positive, can-do attitude, and dedicated to continuous improvement
  • Fast learner, passionate about technology and software, and always looking forward to learn about new techniques and technologies
  • 2-5 years experience in deployment and iteration of SaaS enterprise software solutions, solutions architecture, and customer implementations
  • Ability to communicate effectively with internal and external resources with various levels of technical knowledge and expertise
  • Working knowledge:
    • Ruby and Ruby on Rails (RoR) experience
    • Knowledge of Javascript and Front-end technologies (React)
    •  Ability to explore data structures and systems via Application Programming Interfaces
      (APIs)
    •  Data structures
    •  SQL Proficiency
  •  Preferred experience:
    • Duties involved touching 3rd party Customer Relationship Management (CRM) systems
      programmatically.
    • Interest in the relationship between “high-level” conceptual entities and their
      representations and transformations.
  • BA/BS in Computer Science, Software Engineering, or related discipline or equivalent professional experience
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Operations Specialist -Remote

Job Title:Operations Specialist -Remote
Department:EGVerse- Medallia
Location:Gandhinagar

Visit us: https://www.etechtechnologysolutions.com/career/

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work-Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing

  • Design and build new features that allow Strikedeck to easily scale.
  • Drive the technical roadmap and definition and help the team prioritize and plan.
  • Collaborate with product and design teams to build innovative new features that allow strike deck CS platform.
  • Working closely with Product and Site Reliability Engineering teams-both local and remote-to identify and eliminate points of friction.
  • Provide technical implementation for our projects and assist in scoping solutions with clients.
  • Enhance the tools & systems that manage the customer lifecycle in Strikedeck.
  • Build applications to connect to various third-party systems.
  • Create Restful Web Services.
  • Take ownership for deployment of our SaaS products to clients.
  • Demonstrate strong software engineering fundamentals.
  • Have good working knowledge of implementing all the software development life cycle methods like requirement gathering from the client, designing a solution based on the requirements, development, and testing, and following various CI/CD tools like Jenkins, chef to deploy the complete tested code.
  • Frame designs and select technologies to match business requirements.

What We Expect You To Have

  • Computer Science Degree, Engineering, or a related field degree/preferred.
  • 5+ years of experience with Java/ Javascript.
  • Good understanding of databases will be a plus- MongoDB.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

IT Helpdesk Technician

Job Title:IT Helpdesk Technician
Department:Etech Technology Solutions
Location:Gandhinagar

  Visit us: www.etechgs.com

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

We You’ll Be Doing

  • Troubleshooting all information technology issues, including software, hardware, and networking
  • Provision, deprovision, and audit access rights for all company resources
  • Assist in the management of Active Directory information, ensuring accuracy and regular updates
  • Install and update desktops, laptops, mobile devices, peripherals, networks, and related software
  • Assists end-users in resolving complex technical problems.
  • Follows up with end-users to ensure that inquiries are resolved within established SLAs
  • Logs and tracks inquiries using a ticketing system while maintaining history records
  • Documents and maintains workflows utilized in successful issue resolution
  • Identifies, evaluates, and prioritizes end-user problems and complaints to ensure that inquiries are successfully resolved
  • Analyses and evaluates inquiry/problem reports and makes recommendations to reduce the need for help desk involvement and end-user effort.
  • Mainly Tier 1, partly Tier 2 Support Level
  • Working with a global team, providing Network-/Security Services on a high level of quality
  • Assists with routine and ad hoc requests.

We Expect You To Have

  • At least a High school diploma or G.E.D.
  • Two or more years of technical training or equivalent experience
  • One or more years of technical or customer support experience
  • Experience with solving computer-related problems
  • Experience working with company escalation policy
  • Microsoft Office, A+ and Network+ certifications are beneficial, but not required
  • Experience of networking fundamentals, mainly TCP/IP
  • Windows and Mac OS hardware/software experience
  • Microsoft Office knowledge, very knowledgeable with Excel in particular
  • Active Directory management experience a plus, but not required.
  • Virtual Machine deployment and management
  • Wireless technologies and protocols know-how desirable
  • VPN technologies (IPsec and SSL)
  • Relevant technical certification is highly desirable
  • Internal Help Desk Technician to provide phone, chat, email and direct IT support. Must be available some nights and weekends.
  • Network maps and document writing
  • Customer-friendly demeanor
  • Interpersonal skills for interacting with team members
  • Good Communications skills
  • Organization skills to balance and prioritize work
  • Analytical and problem-solving skills
  • Leadership skills to mentor and provide guidance to less experienced personnel
  • Ability to work in a team environment
  • Configure and administer a defined technology/system (e.g., Hardware, Operating Systems, Network and middleware) in support of ongoing operations and projects.
  • Manage incidents and requests for a defined technology environment
  • Provide network specific technical expertise for the support of security network system
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

QA Automation Engineer

Job Title:QA Automation Engineer
Department:Etech Technology Solutions
Location:Gandhinagar

Visit us: www.etechgs.com

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing

  • Work with cross-functional teams (Architects, Developers, QA) in test automation activities across the company
  • Automate and document tests from existing test cases/scenarios and new feature specifications
  • Work to continuously improve test automation concepts and best practices, automation testing strategies, and test case design specifications.
  • Manage source code and administer revision control system.
  • Manage and administer various other development tools like static code analysis, defect tracking, CI server
  • Virtual Machine deployment (VMware, Amazon)
  • Participate on a Scrum team, including all Agile and Scrum related ceremonies
  • Work with QA team to track quality assurance metrics, like defect densities and open defect counts

What We Expect You To Have

  • 3 years working in software development.
  • ​Experience in writing clear, concise and comprehensive test plans and test cases.
  • Hands-on experience with both white box and black box testing.
  • ​Hands-on experience with automated testing tools. (Selenium and other tools)
  • ​Experience working in an Agile/Scrum development process (e.g., JIRA, Rally, Asana, etc.)
  • ​Experience with performance and/or security testing is a plus.
  • ​Experience with Linux operating system variants
  • ​Undergraduate Degree in Computer Science or Mathematics (Graduate Degree always is a plus)
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Dotnet Core Developer

Job Title:Dotnet Core Developer
Department:Etech Technology Solutions
Location:Gandhinagar

Visit us: www.etechgs.com

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing

  • Design, implement and drive the technical roadmap and product implementation; help the team prioritize and plan pragmatically.
  • Partner closely with dependent teams across engineering to ensure uninterrupted service.
  • Incorporate best development practices and habits and help build tooling to enforce the same.
  • Work in small teams with like-minded engineers in an agile environment with daily standups, demo days, code reviews, and research spikes

What We Expect You To Have

  • 5+ years of experience developing enterprise grade software.
  • Experience/ Knowledge in OOP programming languages
  • Strong knowledge of JS frameworks including React and Typescript
  • Experience/ Knowledge in C# / .Net Core / ASP.Net / MVC
  • Client side styling knowledge using SASS and CSS frameworks
  • Bring an ownership mindset with quality orientation and DevOps experience.
  • Version Control (e.g. Git)
  • Design Patterns and the ability to write clean code
  • Develop with WCAG guidelines and accessibility in mind
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

SQL / SSRS Developer

Job Title:SQL / SSRS Developer
Department:Etech Technology Solutions
Location:Gandhinagar

Visit us: www.etechgs.com

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition

 What You’ll Be Doing

  • Design and develop reports for addressing program recurring reporting needs by using SQL scripts/stored procedures with SQL Server Reporting Services (SSRS).
  • Data profiling
  • Dimensional model design
  • Cube design and development using SSAS,
  • Obtain and interpret information from large volume of reports
  • Analyze and interpret complex data and translate complex systems information between computer programmers/database administrators, program staff

What We Expect You To Have

  • 3+ years of experience in Writing SQL queries and stored procedures for combining, analyzing and reporting data.
  • Designing, developing and implementing SQL Server Reporting Services (SSRS) reports
  • Ability to effectively identify critical information for data analysis.
  • Experience in ASP.NET technology.
  • Stored procedure optimization through indexes etc.
  • Knowledge of triggers, database jobs, functions and profiling.
  • Database management.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Asp.Net MVC Developer

Job Title:Asp.Net MVC Developer
Department:Etech Technology Solutions
Location:Gandhinagar

Visit us: www.etechgs.com

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition

 What You’ll Be Doing

  • Perform software development life-cycle (SDLC) activities, from initial user business requirement, translate into technical specification and development plan for coding for assigned modules, testing/debugging
  • Proactive follow company guidelines for SLA (Service Level Agreement) to deliver the product/services.
  • Coordinate project and delivery schedules to ensure that SLA is met.
  • Responsible for on-time task tracker entries per task assigned and daily log entries.
  • Proactive reporting to Supervisor about project updates

What We Expect You To Have

  • Must have experience building web applications using Asp.net, MVC, Angular, and Entity Framework
  • Must have experience with standard Web technologies such as HTML, CSS, JavaScript, jQuery, Bootstrap, AJAX.
  • Must have experience developing web services.
  • Should be able to design and develop databases for large applications.
  • Experience with Amazon AWS EC2, any NO SQL Database experience like Redis, MongoDB, etc., and S3 a plus
  • SQL Server
  • Angular / React (Good to have).
  • Node.js (good to have).
  • Dotnet Core (Good to have).
  • Flexible to work in a US/Nightshift
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Data Analyst – Remote

Job Title:Data Analyst – Remote
Department:ETS- Medallia
Location:Gandhinagar

Visit us: https:  www.etechtechnologysolutions.com

As a Data Analyst, you will be responsible for turning data into information and information into insight. You will partner closely with various client facing teams to convert this insight into business decisions for our customers. You will have the opportunity to work on our core datasets such as Foot Traffic, Transaction and Survey data. You will be accountable for creating various dashboards, creating new metrics and methodologies, supporting product data backfills and daily pipelines as well as performing analysis to support our analytics, sales and Customer Engagement teams.

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition

 What You’ll Be Doing

  • Collaborate with the Data Science and Engineering teams to enhance the analytic capabilities of the clients facing teams.
  • Gather requirements, develop and manipulate raw data from various sources to generate meaningful insights using SQL and BI tools such as Periscope.
  • Serve as a technical liaison between teams regarding data related technical issues.
  • Use AWS tools such as Redshift to develop and enhance market research metrics

What We Expect You To Have

  • Bachelor’s degree
  • Advanced SQL knowledge, Postgres preferred
  • Experience with cloud services like AWS, Azure or Google Cloud.
  • Experience with data mining, reporting or data visualization.
  • Strong analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy
  • Good business intuition and basic understanding of business principles
  • Demonstrated ability to communicate (verbally and written) effectively at all levels of the organization
  • Ability to manage multiple projects at a time while paying strict attention to detail
  • 1 to 3 years of experience
  • Working knowledge of Microsoft Excel
  • Market research experience is a nice to have
  • Knowledge of Python is nice to have
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Solution Architect – Remote

Job Title:Solution Architect – Remote
Department:ETS- Medallia
Location:Gandhinagar

Visit us: https://www.etechtechnologysolutions.com/career/

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing

  • Support and lead highly technical implementations involving our latest platform capabilities and integrations with other software vendors like Salesforce,, ServiceNow, Microsoft Dynamics, and Adobe Analytics . Engage directly with customers and configure the Client product
  • When configuring an integration product, offer support to clients to ensure the integration is set up successfully in the other product (e.g. Microsoft Dynamics)
  • Codify learnings from early customer deployments into repeatable implementation methodologies.
  • Support and lead implementations of complex Client products

What We Expect You To Have

  • 5+ years of experience in the software industry, with extensive knowledge of enterprise software technologies (CRM, ERP, HRIS, etc.).
  • Proficient with integration technologies and protocols (APIs, REST, HTTP, SFTP, etc.) and common web technologies, including JavaScript, XML, HTML, and CSS.
  • Previous experience configuring integrations across SaaS platforms in a client-facing role.
  • Understanding of common security concepts and standards (SSO, SAML, OAuth, RBAC, etc.).
  • Ability to develop data architectures – designing data flows that are aligned with customer information systems.
  • Familiarity with cloud service providers, such as AWS, Google Cloud, and Azure.
  • Passion for helping clients; empathy for their challenges, ability to build relationships and effectively communicate with client stakeholders.
  • Solution-oriented; passion for creative problem solving, comfortable tackling new and undefined problem spaces with minimal guidance.
  • Ability to understand, synthesize, and translate between complex business problems and technical concepts.
  • Strong technical project management, stakeholder management, and cross-functional leadership skills.
  • Dedicated to enabling others through effective teaching, coaching, and knowledge distribution.
  • Growth-minded; desire for continuous learning and proactively driving initiatives for improvement.
  • Bachelor’s degree in a technical major, such as Engineering, Computer Science, or Information Systems.
  • Hands-on experience with popular SaaS applications, such as Salesforce, Adobe, ServiceNow, and Microsoft Dynamics.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

BI Developer (Tableau) – Remote

Job Title:BI Developer (Tableau) – Remote
Department:ETS- Medallia
Location:Gandhinagar

Visit us: www.etechgs.com

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition

 What You’ll Be Doing

  • Starting with our many source systems (SFDC multiple instances, Hubspot, Marketo, etc.), build data pipelines to bring scalable, repeatable data sets into our data warehouse environment (AWS/Redshift/Snowflake)
  • Translate business requirements into technical specifications to design, build and deploy various Business Intelligence solutions
  • Design and manage data models in data warehouse platform to enable efficient data consolidation, validation and visualization
  • Develop reports, dashboards and other BI solutions to meet business requirements by leveraging ETL, data modeling, data visualization best practices
  • Establish core data management principles and best practices
  • Perform tests and evaluations regularly to ensure data hygiene, security, privacy and integrity
  • Determine, enforce and document database policies, procedures and standards
  • Quality first mindset, innovative thinker, eager to learn, grow, and develop

What We Expect You To Have

  • 5+ years hands-on experience in complex reporting/analytics/dashboards solution designing, developing, implementing and maintaining in Tableau
  • 3+ years of using databases/data warehouses such as Snowflake, Redshift, SQL Server, or similar to build and maintain data models/queries/views in SQL
  • 1+ years of working with SaaS business apps like Salesforce, Marketo, Netsuite etc. as data sources.
  • 3+ years’ experience with translating business requirements into technical/functional solution designs, and implementing such solutions
  • Strong understanding of Tableau Desktop and Online/Server capabilities and limitations when paired with Snowflake data warehouse connection
  • Experience with using sales data from Salesforce CRM to develop sales metrics and empowering Sales/Marketing teams with key insights.
  • Experience working in a similar role for a SaaS company
  • Ability to communicate clearly and express complex technical information in “user friendly” language
  • Strong understanding and demonstrated experience of SDLC, data governance principles
  • Development and technical experience with Netsuite, SFDC, WDAY is a big plus
  • High attention to detail
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Developer – Remote

Job Title:Developer – Remote
Department:EGVerse- Medallia
Location:Gandhinagar

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Campaign Allowance
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work-Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing

  • Ship great software that is scalable and robust and then keep it humming.
  • Design, implement and drive the technical roadmap and product implementation; help the team prioritize and plan pragmatically.
  • Partner closely with dependent teams across engineering to ensure uninterrupted service.
  • Incorporate best development practices and habits and help build tooling to enforce the same.
  • Work in small teams with like-minded engineers in an agile environment with daily standups, demo days, code reviews, and research spikes.

We expect you to have:

  • 5+ years of experience developing enterprise-grade software.
  • Strong knowledge in .Net Core / ASP.Net / MVC/ C#
  • Experience/ Knowledge in OOP programming languages
  • Knowledge of JS frameworks including React and Typescript would be an added advantage
  • Client-side styling knowledge using SASS and CSS frameworks
  • Bring an ownership mindset with quality orientation and DevOps experience.
  • Version Control (e.g. Git)
  • Design Patterns and the ability to write clean code
  • Develop with WCAG guidelines and accessibility in mind.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Active Directory Systems Administrator

Job Title:Active Directory Systems Administrator
Department:Etech Technolgy Solutions
Location:Gandhinagar

Visit us: www.etechgs.com

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Campaign Allowance
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work-Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing

  • As Active Directory Administrator, you are responsible for installation and configuration of Active Directory, planning and implementation of active directory migration.
  • Provide creative and thoughtful solution as Active Directory Administrator.
  • Install, configure, troubleshoot, diagnose, and resolve problems with Windows server and Microsoft Active Directory 2012 and higher.
  • Responsible for update, track and provide resolution to customer issues using the Siebel Action Request System.
  • Maintain infrastructure documentation, tune system performance, enterprise monitoring, and install system wide software.
  • Other duties include operations and maintenance activities for server maintenance, patching, tuning and other administrative tasks.

What We Expect You To Have

  • Minimum 5 years’ experience performing as a System Administrators with windows server Administration and Active directory administration.
  • Experience in Group policy implementation and troubleshooting.
  • Experience in managing site replication services.
  • Good command over Power Shell scripting to manage active directory
  • Should have knowledge about ADFS, office365 and Azure AD
  • Strong Experience in windows server, Active Directory and Group policy.
  • Should have knowledge about ADFS, Azure AD, office365 , AWS and other networking technology.
  • Excellent Verbal and written communication skills and ability to work with Global team.
  • Must be able to multi-task, ability to learn on the job and research effectively.
  • Demonstrate strong organizational, analytical and problem-solving skills in order to evaluate situations make recommendations and take prompt, effective corrective action.
  • Demonstrate good planning skills by ensuring the appropriate scheduling of resources including equipment, and supplies.
  • Demonstrate effectiveness in maintaining a well-organized operation to ensure the efficiency and accuracy of the work and information flow; monitor procedures and implement corrective actions as required.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Technical Recruiter – Remote

Job Title:Technical Recruiter – Remote
Department:ETS- Medallia
Location:Gandhinagar

Overview

Technical Recruiter responsibilities include sourcing, screening, and providing a shortlist of qualified candidates for various technical roles. You will also network online and offline with potential candidates to promote our employer brand, reduce our time-to-hire, and ensure we attract the best professionals.

Ultimately, you will build a strong tech talent pipeline and help hire and retain skilled employees for our IT positions.

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Campaign Allowance
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing

  • Source potential candidates on niche platforms.
  • Perform pre-screening calls to analyze the applicant’s abilities
  • Interview candidates combining various methods (e.g., Analytical, Logical interviews, technical assessments, and behavioral questions)
  • Craft and send personalized recruiting emails with current job openings to passive candidates
  • Compose job offer letters and joining formalities.
  • Promote the company’s reputation as a great place to work
  • Conduct job and task analyses to document job duties and requirements
  • Keep up-to-date with new technological trends and products
  • Coordinating with External clients (e.g., US, UK, and Australia) to schedule interviews.
  • Open for Outstation hiring/placements.
  • Technical expertise with an ability to understand and explain job requirements for IT roles
  • Hands-on experience with various interview formats (e.g., phone, Skype, Hangout and Zoom)
  • Proven work experience as a Technical Recruiter or Recruiter
  • Familiarity with Applicant Tracking Systems and resume databases
  • Solid knowledge of sourcing techniques (e.g., social media recruiting and Boolean search)

What We Expect You To Have

  • Minimum 1-5 years of experience as a Technical Recruiter
  • Interaction with International Clients would be an added advantage.
  • Graduation in IT or relevant degree
  • Flexible working in different shift timing, including night shift
  • Excellent written and oral communication.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Salesforce Developer – Remote

Job Title:Salesforce Developer – Remote
Department:ETS- Medallia
Location:Gandhinagar

Visit us: https://www.etechtechnologysolutions.com/career/

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Campaign Allowance
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing

  • Participate in the evaluation, scope, and completion of new development requests.
  • Develop in, Apex, JavaScript, Visualforce and other technologies to build customized solutions that support business requirements and meet project objectives.
  • Communicate with project managers, and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment.
  • Create and maintain standard operating procedure (SOP) and system architecture documentation.
  • Seek out ways to utilize the Salesforce platform to improve processes and productivity, and make recommendations to support an organization scaling at a rapid pace.
  • Conduct long-term improvement operations to ensure compatibility with evolving project requirements.
  • Solid understanding and detailed experience with Salesforce.com architecture.
  • Proficiency in Apex, Lightning Web Components, JavaScript, Apex REST API, SOQL.
  • Experience integrating Salesforce.com with other applications via real-time, batch, sync/async
  • Excellent project management skills and a positive attitude
  • Able to work in a fast-paced environment with a hands-on approach and demonstrated ability to multi-task and think creatively.
  • Demonstrated ability to meet deadlines and prioritize simultaneous requests
  • A documented history of successfully driving projects to completion
  • Creative and analytical thinker with strong problem-solving skills
  • Must demonstrate exceptional verbal and written communication skills with the ability to communicate clearly, effectively and appropriately with colleagues at all levels in English.
  • Ability to assess the impact of new requirements on all upstream and downstream applications, systems, and processes

What We Expect You To Have

  • Bachelor’s degree in Computer Science, Software Engineering, Information Systems or related field
  • 2+ years of experience as a Salesforce.com developer
  • Scripting language experience e.g. Python
  • Salesforce.com certifications (App Builder, Developer I, Developer II…)
  • Strong understanding of Salesforce.com best practices and functionality
  • Experience using Salesforce data tools (Data Loader, Excel Connector, Demand Tools, Visual Studio Code, Workbench )
  • Strong data management abilities
  • A demonstrated ability to understand and articulate complex requirements
  • Previous experience working in a SCRUM or agile environment
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Quality Assurance Engineer – Remote

Job Title:Quality Assurance Engineer – Remote
Department:ETS - Medallia
Location:Gandhinagar

 Visit us: www.etechgs.com

What We Offer: 

  • Transportation allowance
  •  Canteen Subsidy
  •  Night Shift allowance as per the process
  •  Schedule Attendance Bonus
  •  Health Insurance
  •  Tuition Reimbursement
  •  Incentive components campaign wise
  •  Work-Life Balance Initiatives
  •  Rewards & Recognition
  •  Internal movement through IJP

Overview:

As an analyst, you will first learn a lot about The client platform and how to configure/create a solution for its customers through extensive product training. After that, you will work with The client project managers and other team members to build and support our product implementations for large companies. You will utilize your knowledge of technology to think of creative solutions on the client platform.

As an Analyst you will be assigned to multiple projects depending on our need, your interests, and expertise. The projects can vary from assisting your team in implementing, maintaining, and testing our software for new customers to managing customer accounts post-launch.

What You’ll Be Doing:

  • Review requirements, specifications, and technical design documents to provide timely and meaningful feedback 
  • Create detailed, comprehensive, and well-structured test plans and test cases 
  • Estimate, prioritize, plan and coordinate testing activities 
  • Design, develop and execute automation scripts using open source tools (optional) 
  • Execute test cases (manual or automated) and analyze results 
  • Evaluate product code according to specifications 
  • Create logs to document testing phases and defects 
  • Identify, record, document thoroughly, and track bugs 
  • Perform thorough regression testing when bugs are resolved 
  • Develop and apply testing processes for new and existing products to meet client needs 
  • Liaise with internal teams (e.g. BA, product managers) to identify system requirements 
  • Monitor debugging process results 
  • Investigate the causes of non-conforming software and train users to implement solutions 
  • Track quality assurance metrics, like defect densities and open defect counts 
  • Stay up-to-date with new testing tools and test strategies 

What We Expect You To Have :

  • Excellent analytical skills (including Microsoft Excel) and attention to detail 
  • Strong written, oral communication and presentation skills 
  • Bachelor’s / Master’s degree in Computer Application (BSc IT, MSc IT, BCA, MCA, B.Tech Computer Engineering, B.Tech Computer Science etc.)
  • Minimum 2 years of relevant experience 
  • Flexible working in US shift timings.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Journey Analytics Analyst – Remote

Job Title:Journey Analytics Analyst – Remote
Department:ETS - Medallia
Location:Gandhinagar

Visit us: https: www.etechtechnologysolutions.com/career/

WHAT WE OFFER

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

WHAT YOU’LL BE DOING

  • Architect, implement and deploy new data models and data processes in production.
  • Perform data analysis to generate business insights.
  • Interface with Engineers and Product Managers to understand product goals and data needs.
  • Build data expertise and own data quality for allocated areas of ownership.
  • Support critical data processes running in production.
  • Collaborate with customers in assembling large, complex data sets that meet functional business requirements.

WHAT WE EXPECT YOU TO HAVE

  • BA/BS degree in Computer Science or related technical discipline.
  • Programming knowledge in Python or R.
  • Knowledge of SQL
  • Knowledge of database systems
  • Experience with scripting common DBA recurring tasks.
  • 5+ years of experience with SQL environments and integration products.
  • Strong proficiency in SQL with experience building ETL jobs in large scale data environments.
  • Experience with Linux
  • Experience with JavaScript and JSON
  • Strong data analysis and visualization skills with experience building dashboards in (Tableau or other data visualization tools).
  • A self starter with the ability to deal with ambiguity, connect dots and adapt to a fast changing environment.
  • Ability to work both independently and in a tight knit team.
  • Experience using Google Cloud Platform.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Strategy Analytics Analyst – Remote

Job Title:Strategy Analytics Analyst – Remote
Department:ETS - Medallia
Location:Gandhinagar

Visit us: https://www.etechtechnologysolutions.com/career/

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Campaign Allowance
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing

  • Contribute to the entire web lifecycle
  • Develop functional and fast-responsive web applications, using markup languages
  • Troubleshoot apps for bugs and fix bugs if necessary and improve the usability
  • Troubleshoot UI and improve its performance accordingly
  • Employ the latest technology in order to re-built legacy apps
  • You’ll work with Senior Analysts, Managers and/or Senior Managers to uncover actionable and commercially focused insights. Each of your projects will also have a Partner who will help provide new perspectives and direction for your project team.
  • You’ll analyze operational, customer, and financial data, alongside some of the world’s largest customer feedback datasets, to advise clients on best practices for driving customer-centricity from the boardroom to the front lines, resulting in improved customer experience and increases in customer loyalty.
  • You’ll pull and integrate data from disparate sources, writing code to clean the data in preparation for modelling.
  • You’ll build models using linear regression, logistic regression, cluster analysis, etc. to answer targeted business questions.
  • You’ll use both structured (regression) and unstructured (text analytics) analysis to help articulate business and program recommendations
  • Help the team prepare customer facing deliverables (slide decks) that convey the results and applicability of your analysis

What We Expect You To Have

  • BA/BS Degree/ MA/MS Degree (continued straight from Undergraduate)
  • Hands on experience working on R, Python and Regression (Preferred Multiple regression)
  • Flexible working in US shift
  • Demonstrated expertise with regression-based data analysis and quantitative research methodologies
  • Knowledge of statistical software packages (e.g., R)
  • Excellent problem solving and analytical skills
  • Excellent project management and communication skills (written and in slides). Ability to formulate hypotheses, search for patterns, and find the story in the data
  • Quick learner/creative thinker/self-starter
  • Passion for problem resolution
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

AWS Admin

Job Title:AWS Admin
Department:Etech Technology Solutions
Location:Gandhinagar

 Visit us: www.etechgs.com

 What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per the process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work-Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing:

  • Performs system administration, including system security, software update management, and database maintenance.
  • Experience provisioning, operating and maintaining systems running on AWS.
  • Analyzes the impact of process or technical tool changes on existing processes, tools, and interfaces based on knowledge of interdependencies of related functions and systems.
  • Monitoring VPCs, EC2 instances, Elasticsearch, Redis, SQL Server, and MySQL databases.
  • Install, configure, and secure servers in a virtual environment.
  • Provide input to ensure proper selection and deployment of technologies, creation, and enhancement of current processes.
  • Analyze system logs and identify potential issues with the computer system.

We Expect You To Have:

  • Experience of AWS: VPC, EC2, IAM, S3, Route 53, SES, Elasticsearch
  • Exposure to Database management using MS SQL Server, MySQL, Redis
  • Hands-on OS experience: Windows Server, Linux, etc.
  • Assessing the stability, security, and scalability of installed Windows & Linux Servers
  • IIS, Apache & Nginx – site configuration, SSL provisioning and installation, troubleshooting.
  • Strong working knowledge on Site Hosting and SSL certificate process
  • Good support/development knowledge in Apache, PHP, MySQL, Redis, NodeJS, IIS & MSSQL
  • Fundamental understanding of the secure application and environment design and management concepts (PCI & HIPAA Compliance)
  • 3+ years of experience in a similar role.
  • Flexible working in US/Night shift
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Full Stack Developer (.Net)

Job Title:Full Stack Developer (.Net)
Department:Etech Technology Solutions
Location:Gandhinagar

Visit us: www.etechgs.com

What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing:

  • Contribute to the entire web lifecycle.
  • Develop functional and fast-responsive web applications, using markup languages.
  • Troubleshoot apps for bugs and fix bugs if necessary and improve the usability.
  • Employ the latest technology to re-built legacy apps.

What We Expect You To Have:

  • 3+ years of professional experience and 1+ year in Angular.js, Node.js web-based application with SQL Server 2008/2012 back end.
  • Skills of C#.net, MVC, Entity Framework
  • Must have experience with standard Web technologies such as HTML, CSS, JavaScript, jQuery, Bootstrap, AJAX.
  • Experience with Amazon AWS EC2, any NO SQL Database experience like Redis, MongoDB etc., and S3 a plus.
  • Angular.js/Angular 2/4/5/6/7/8 (Mandatory)
  • Node.js (Mandatory).
  • Dotnet Core (Good to have).
  • SQL Server, Redis, MongoDB.
  • Flexible working in US/Night shift
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

PHP Developer

Job Title:PHP Developer
Department:Etech Technology Solutions
Location:Gandhinagar

Visit us: www.etechgs.com

What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing

  • Core PHP/WordPress/Any MVC Framework like CodeIgniter / Laravel
  • HTML/HTML5
  • CSS/CSS3/Bootstrap
  • JavaScript/jQuery
  • RestAPI /API Integration
  • Knowledge of SQL and hands-on with MySQL.

What We Expect You To Have

  • 3+ years of solid programming experience with Core PHP and other PHP CMS and MVC Framework
  • Must have experience building web applications using PHP CMS, PHP MVC
  • Must have experience with standard Web technologies such as HTML, CSS, JavaScript, jQuery, AJAX.
  • Must have experience developing web services and API.
  • Should be able to design and develop databases for large applications.
  • Experience with Amazon AWS EC2, any SQL Database experience like MySQL, MongoDB, etc.
  • Experience in PHP, WordPress, Drupal, Laravel Yii, Codeigniter, CakePHP web-based application with MySQL back end.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Business Analyst – Remote

Job Title:Business Analyst – Remote
Department:ETS - Medallia
Location:Gandhinagar

 Visit us: www.etechgs.com

What we offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Campaign Allowance
  • Health Insurance
  • Tuition Reimbursement
  • Work Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing

  • Work with senior team members to carry out customer implementations and program enhancements
  • Participate in the implementation design, setup, and review processes
  • Identify improvements to our feedback products and processes
  • Utilize Client software knowledge for testing customized software solutions
  • Build long-standing customer relationships by improving customer feedback programs
  • Provide support to client meetings by leveraging in-depth Client system capabilities
  • Work with client teams in resolving technical/system related inquiries
  • Provide quality assurance support when providing features to clients
  • Provide client support when analyzing large sets of data
  • Contribute to the entire web lifecycle
  • Develop functional and fast-responsive web applications, using markup languages
  • Troubleshoot apps for bugs and fix bugs if necessary and improve the usability
  • Troubleshoot UI and improve its performance accordingly
  • Employ the latest technology in order to re-built legacy apps

What We Expect You To Have

  • Excellent analytical skills (including Microsoft Excel) and attention to detail
  • Strong written, oral communication and presentation skills
  • Bachelor’s / Master’s degree in Computer Application (BSc IT, MSc IT, BCA, MCA, B.Tech Computer Engineering, B.Tech Computer Science etc.)
  • Knowledge of JavaScript, HTML, CSS, and XML. GUI would be an added advantage
  • Experience in management consulting, IT consulting, market research, and/or enterprise software client
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Reporting Analyst – Remote

Job Title:Reporting Analyst – Remote
Department:EGVerse- Medallia
Location:Gandhinagar

Visit us: https://www.etechtechnologysolutions.com/career/

Overview

Data Analyst will help the team in driving critical business decisions by analyzing metrics and designing reports. He/She will be responsible to communicate these results to managers/clients and often provides suggestions based on their findings.

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Campaign Allowance
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing

  • Prepare daily/weekly/monthly reports, presentations and share with the Management team/clients.
  • Writes and shares reports based on data compiled, tabulated, and computed.
  • Develop their own conclusions from sound statistical analysis.
  • Recommend solutions to issues with the operational business units.
  • Be able to effectively communicate their findings to management, Clients and stakeholders through various communication channels.

What We Expect You To Have

  • Bachelor’s degree preferably in Math, Statistics or Engineering.
  • 1-5 years of relevant experience.
  • Expert in Excel and Presentation of Data.
  • Knowledge/experience into SQL (database technologies) would be an added advantage.
  • Proven record of accuracy and attention to detail.
  • Proficiency in Windows applications like Word is good to have.
  • Attitude – Positive and go-getter. Takes responsibility and initiative to develop core skills and competencies by being involved in every facet of personal development.
  • Excellent Command over English Language and Data Analysis are a prerequisite.
  • Ability to prioritize tasks and handle multiple tasks at the same time, and should have a Problem-Solving attitude.
  • Should be prompt and capable of working independently under pressure.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Vadodara

IT Helpdesk Technician

Job Title:IT Helpdesk Technician
Department:Etech Technology Solutions
Location:Vadodara

  Visit us: www.etechgs.com

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition

We You’ll Be Doing

  • Troubleshooting all information technology issues, including software, hardware, and networking
  • Provision, deprovision, and audit access rights for all company resources
  • Assist in the management of Active Directory information, ensuring accuracy and regular updates
  • Install and update desktops, laptops, mobile devices, peripherals, networks, and related software
  • Assists end-users in resolving complex technical problems.
  • Follows up with end-users to ensure that inquiries are resolved within established SLAs
  • Logs and tracks inquiries using a ticketing system while maintaining history records
  • Documents and maintains workflows utilized in successful issue resolution
  • Identifies, evaluates, and prioritizes end-user problems and complaints to ensure that inquiries are successfully resolved
  • Analyses and evaluates inquiry/problem reports and makes recommendations to reduce the need for help desk involvement and end-user effort.
  • Mainly Tier 1, partly Tier 2 Support Level
  • Working with a global team, providing Network-/Security Services on a high level of quality
  • Assists with routine and ad hoc requests.

We Expect You To Have

  • At least a High school diploma or G.E.D.
  • Two or more years of technical training or equivalent experience
  • One or more years of technical or customer support experience
  • Experience with solving computer-related problems
  • Experience working with company escalation policy
  • Microsoft Office, A+ and Network+ certifications are beneficial, but not required
  • Experience of networking fundamentals, mainly TCP/IP
  • Windows and Mac OS hardware/software experience
  • Microsoft Office knowledge, very knowledgeable with Excel in particular
  • Active Directory management experience a plus, but not required.
  • Virtual Machine deployment and management
  • Wireless technologies and protocols know-how desirable
  • VPN technologies (IPsec and SSL)
  • Relevant technical certification is highly desirable
  • Internal Help Desk Technician to provide phone, chat, email and direct IT support. Must be available some nights and weekends.
  • Network maps and document writing
  • Customer-friendly demeanor
  • Interpersonal skills for interacting with team members
  • Good Communications skills
  • Organization skills to balance and prioritize work
  • Analytical and problem-solving skills
  • Leadership skills to mentor and provide guidance to less experienced personnel
  • Ability to work in a team environment
  • Configure and administer a defined technology/system (e.g., Hardware, Operating Systems, Network and middleware) in support of ongoing operations and projects.
  • Manage incidents and requests for a defined technology environment
  • Provide network specific technical expertise for the support of security network system
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Vadodara

Active Directory Systems Administrator

Job Title:Active Directory Systems Administrator
Department:Etech Technolgy Solutions
Location:Vadodara

Visit us: www.etechgs.com

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Campaign Allowance
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work-Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing

  • As Active Directory Administrator, you are responsible for installation and configuration of Active Directory, planning and implementation of active directory migration.
  • Provide creative and thoughtful solution as Active Directory Administrator.
  • Install, configure, troubleshoot, diagnose, and resolve problems with Windows server and Microsoft Active Directory 2012 and higher.
  • Responsible for update, track and provide resolution to customer issues using the Siebel Action Request System.
  • Maintain infrastructure documentation, tune system performance, enterprise monitoring, and install system wide software.
  • Other duties include operations and maintenance activities for server maintenance, patching, tuning and other administrative tasks.

What We Expect You To Have

  • Minimum 5 years’ experience performing as a System Administrators with windows server Administration and Active directory administration.
  • Experience in Group policy implementation and troubleshooting.
  • Experience in managing site replication services.
  • Good command over Power Shell scripting to manage active directory
  • Should have knowledge about ADFS, office365 and Azure AD
  • Strong Experience in windows server, Active Directory and Group policy.
  • Should have knowledge about ADFS, Azure AD, office365 , AWS and other networking technology.
  • Excellent Verbal and written communication skills and ability to work with Global team.
  • Must be able to multi-task, ability to learn on the job and research effectively.
  • Demonstrate strong organizational, analytical and problem-solving skills in order to evaluate situations make recommendations and take prompt, effective corrective action.
  • Demonstrate good planning skills by ensuring the appropriate scheduling of resources including equipment, and supplies.
  • Demonstrate effectiveness in maintaining a well-organized operation to ensure the efficiency and accuracy of the work and information flow; monitor procedures and implement corrective actions as required.
Apply Now

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