A strategic Business Unit of  Etech Global Services

Career

Tired of working “inside the box?” Come join us. We CELEBRATE innovation!

There’s never been a better time to join the team. You will be challenged, You will be empowered. BUT, most importantly you will spend 100% of your time doing what you do best! We are defining the future and we are leading the “war” for new talent. Let us WOW you as we continue to push the envelope with Etech Technology Solutions.

 

With over 20 years of experience as a leading outsource service and solution provider, Etech has the knowledge and ability to help you personally and professionally succeed. Our success depends on selecting great people who serve as agents of change and are committed to consistently delivering world class customer experiences. ETS Leaders embody a Servant Leadership mindset and they guide our team members by modeling Etech’s 12 Character Commitments: Integrity, Valuing People, Teamwork, Accountability, Communication, Vision, Adaptability, Humility, Creativity, Teachability, Positive Influence, and Courage.

With a commitment to continuous growth and learning, Etech Technology Solutions (ETS) offers an exciting range of career opportunities. Our focus stays on the recruitment and selection of diversely talented individuals whose joint skill sets and life experiences help to supply world-class experiences for clients while offering a rewarding and challenging career opportunity for its employees.

Join Etech’s dynamic and innovative team of technocrats in crafting compelling business applications built on the latest technologies. Your skill, combined with your passion for technology makes you the perfect fit for our growing team. Etech offers boundless opportunities to everyone for success. This is more than a job..this is an adventure in innovation!

Why Etech?

More than A Job – It's a Career!

Over 90% of our promotions are internal!)

Training & Development

Your future matters! We ensure you have the tools necessary to be successful.

Work-Life Balance

Work Hard, Play Hard!

“Out the Box” Thinking

Creativity is not only welcomed, it’s expected!

Servant Leadership Culture

Leadership is more than directives and imperatives – our leaders serve each member of the team!

We Give Back

Etech has an ongoing commitment to serve not only our team members but our communities!

Job Openings

Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

WFM Specialist

Job Title:WFM Specialist
Department:Etech Technology Solutions (ETS)
Location:Gandhinagar

Visit us: www.etechgs.com

 What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per the process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work-Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing

  • To analyze forecasted volume and available staff to ensure that staffing is scheduled in the most efficient manner to properly utilize available resources and maintain acceptable service levels Responsible for monitoring schedule adherence variance, daily traffic volumes, headcount analysis, real-time performance
  • Generating process performance report on a Daily/weekly/monthly basis to display the performance charts to the internal (operations) & external clients.
  • A good understanding of workforce mobility management is required
  • Responsible for budgeting resources
  • Good at tracking and reporting workforce time

We Expect You To Have

  • Minimum 2 years of experience with Google/Excel Data Expertise-
  • Minimum 1 year of experience and knowledge of InContact Reporting
  • Candidate should have Minimum 1 year of experience of WFM
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Applications Specialist

Job Title:Applications Specialist
Department:Etech Technology Solutions (Medallia)
Location:Gandhinagar

Visit us: www.etechgs.com

What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise.
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing:

  • Research and deliver new toolsets for GMS to leverage in conjunction to current and future applications Support the development of project plans to implement system changes helping GMS become more efficient and optimize costs.
  • Responsible for creation and documentation of all technology projects and workflows for current and future applications
  • Conduct ad-hoc feature request and bug changes to current and future applications
  • Manage and maintain Technology & Application KPIs (Key Performance Indicators) for daily, weekly, monthly, quarterly, and yearly reports
  • Report and evaluate on the performance of global contact center applications as it relates to feature changes
  • Assist in pre-project development, such as the building of predictive models, and post-project reporting as needed for implementation and deployment of applications
  • Reiterate, develop, and maintain weekly and monthly updates for GMS Senior Leadership and Leadership Teams
  • Partner with WFM (Work Force Management) and BI (Bossiness Intelligence) teams to measure the success of application changes
  • Manage and maintain Partner relations between key GMS technology solutions
  • Work within Jira and Asana to maintain visibility and accountability.

What We Expect You to Have:

  • 2+ years of experience with CRM (Customer Relationship Management) or similar contact center applications
  • 2+ years of experience with API (Application Program Interface) and cloud-based technologies & tool-sets
  • Experience with project management tools like Atlassian Confluence, Jira, and Microsoft Office Visio Charts
  • Experience with Genesys Cloud architect
  • Experience with Zendesk
  • Demonstrated ability to pick up new application tool-sets quickly
  • Ability to stick to deadlines and complete projects in a timely manner
  • Good follow-through on projects
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

ReactJs Developer

Job Title:ReactJs Developer
Department:Etech Technology Solutions (Medallia)
Location:Gandhinagar

Visit us: www.etechgs.com

What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise.
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing:

  • Build modern React applications using TypeScript.
  • Ship great software that is scalable and robust and then keep it humming.
  • Design, implement and drive the technical roadmap and product implementation; help the team prioritize and plan pragmatically.
  • Partner closely with dependent teams across engineering to ensure uninterrupted service.
  • Incorporate best development practices and habits and help build tooling to enforce the same.
  • Work in small teams with like-minded engineers in an agile environment with daily standups, demo days, code reviews and research spikes.
  • Work with a design team to implement and improve a great modern UI

What We Expect You to Have:

  • 5+ years of experience developing enterprise grade software
  • Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model • Strong knowledge of React (2+ years ofexperience)
  • Experience working with TypeScript
  • Extended knowledge of Web technologies like CSS and HTML (5+ years of experience)
  • Bring an ownership mindset with quality orientation and DevOps experience
  • Git version control
    Design Patterns and the ability to write clean code
  • Develop with WCAG guidelines and accessibility in mind
  • Great communication skills.

Preferred Candidates

  • Some .NET experience is a plus.
  • Experience with monorepos and build tools like Parcel Webpack is a plus.
  • A good feeling for UI design is a plus.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Rails Engineer

Job Title:Rails Engineer
Department:Etech Technology Solutions (ETS)
Location:Gandhinagar

Visit us: www.etechgs.com

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing

  • Ship great software that is scalable and robust and then keep it humming; design, implement and drive the technical roadmap and product implementation; help the team prioritize and plan pragmatically
  • Work in small teams with like-minded engineers in an agile environment with daily standups, demo days, code reviews and research spikes
  • Develop Medallia’s state-of-the-art platform including public and private cloud services.
  • Partner closely with other teams across engineering to ensure the best service quality.

What We Expect You To Have

  • 5+ years of experience developing enterprise-grade software
  • Strong software engineering fundamentals
  • Proficiency in Ruby on Rails
  • TDD experience: RSpec, Capybara, or similar Database design, architecture, and migrations
  • Strong communication, ownership, and code quality
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Technical Project Manager

Job Title:Technical Project Manager
Department:Etech Technology Solutions (ETS)
Location:Gandhinagar

Visit us: www.etechgs.com

Etech is looking for a Technical Project Manager, having 10+ years of enterprise-level experience using various IT technologies. Technical Project Manager is responsible for providing project planning and management for established initiatives. He/She will act as lead subject matter expert within the company regarding technology and domain concerns.

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing

  • Working with key project stakeholders to formulate and communicate the business vision, to envision initial requirements, and to scope the project.
  • Working closely with key stakeholders to understand project scope and requirements in terms of features and capabilities.
  • Identifying and tracking deliverables while gathering and documenting project risks, issues, assumptions, and dependencies.
  • Conducting Business Analysis to understand business processes required to ensure end-to-end delivery of intended project results.
  • Practices methodologies like scrum/agile and demonstrate best practices to the team.
  • Prioritize and updates task schedules. Identifies issues and resolve roadblocks.
  • Creating and maintaining all project documentation and project plans.
  • Tracking and reporting project progress to stakeholders on agreed cadence.
  • Solid understanding of project management methodology and quality metrics is a must.

What We Expect You To Have

  • BE or B. Tech or M.Sc in Computer Science or equivalent
  • Overall 10+ years of experience in enterprise applications
  • 5 years as Technical Project Manager/Lead
  • Strong leadership and organizational skills with excellent communication (written and verbal), time management, project planning, people and team building skills.
  • Prior experience in managing a .NET with SQL projects apart from other technologies is must.
  • Conflict resolution to understand various obstacles and apply negotiation skills to find optimal solutions.
  • Should have good clear concepts on Project Management KPIs and key knowledge areas.
  • Experience in developing and executing plans, meeting deadlines and operating under tight time constraints.
  • Knowledge of development technical stack on .net, SQL, Git source code management, code review process, implementing best technical guidelines would qualify as frontrunner for this role
  • Experience with JIRA, MS Project.
  • Experience working with distributed teams across different locations and time zones in a culturally diverse environment.
  • Demonstrated experience of projects growth is must for this role.
  • Should have managed traditional & agile teams, and flexible to adapt and innovate with processes to manage service & digital engineering projects.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Project Delivery Head

Job Title:Project Delivery Head
Department:Etech Technology Solutions (ETS)
Reports to:Assistant Director
Location:Gandhinagar

Visit us: www.etechgs.com

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing

  • The primary role is to lead all facets of the initial implementation from design to deployment, customer acceptance, and experience and build a long terms relationship with all clients.
  • Envolve in strategic planning & responsible for ensuring delivery management to clients.
  • Coordinate with project managers in implementing process and cost-saving initiatives across assigned products & projects.
  • Help with the business status to the senior executives and other stakeholders using detailed reports & ensure effective decision making.
  • Communicate the progress status to senior executives and stakeholders, with efficient analysis of issues and potential direction.
  • Manage SLAs and ensure on-time delivery and demonstrate leadership abilities to our clients with the deployment of software upgrades, enhancements, and fixes that are coordinated based on release schedules
  • Expert in methodologies like Agile, DevOps, etc.
  • Handle resource allocation and ensure successful on-time delivery of products & services.
  • Managing and resolving customer escalations, including working directly with executive-level customer contacts to build relationships and resolve issues as they arise during the on-boarding and delivery processes.
  • Keep an eye on production issues and engage with the customer support team to ensure that such issues are resolved quickly.
  • Reliable for all product & project deliveries made across multiple accounts
  • Align with sales and provide the required sales support for growth engagement with clients
  • Ability to define & understand client expectations & help in alternative proposals
  • Review Statements of work and other contractual documents to ensure excellent delivery
  • Develop and manage BU cost estimation tools
  • Manage & coordinate with the development team for high performance & deliverables
  • Ensure project standards (documentation, risk management, and, budget) are consistent across the department and meet the needs of stakeholders.
  • Work with the product team to understand the requirements for future projects and, efficiently arrange available resources to develop world-class products and services.

What We Expect You To Have

  • Bachelor’s / Master’s degree in a Software discipline and/or MBA is a plus.
  • 7+ years client-facing role including customer success, sales, consulting, launch, project management, or program implementation in a technical area.
  • 3-5 years of experience in Infrastructure and/or Development Operations
  • Excellent verbal and written communication skills.
  • Should be able to build strong relationships with new & existing clients.
  • Should have prior work experience in a product based company.
  • Preferred candidates with project management experience with software consulting or software product-oriented companies.
  • Strong analytical & business understanding with good functional knowledge preferably in SaaS-based product & domain.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Product Development Manager

Job Title:Product Development Manager
Department:Etech Technology Solutions (ETS)
Location:Gandhinagar

Visit us: www.etechgs.com

What We Offer

  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing

  • Research, validate and co-ordinate the development of product through real-world market research to ensure product/market fit.
  • Understanding the overall market, competitors, and technologies.
  • Work closely with stakeholders to understand the needs and priorities.
  • Translate market and stakeholder needs into product requirements and definitions.
  • Outline the product roadmap and strategize the positioning of the product in the market.
  • Be the “voice of the customer” during specification and development stages.
  • Communicate the business value of the product and its capabilities to potential leads.
  • Track and report key metrics to drive future product developments.
  • Translate user requirements into executable feature work-items with engineering.
  • Oversee product development amongst the development teams.
  • Present new ideas to executives for product enhancement.
  • Make adjustment to the development plan whenever the current idea is not working well.
  • Identify growth opportunities for the product and team members.
  • Interact with the social media, marketing, and sales teams to strategize the campaigns.
  • Evaluate, suggest solutions and guide in technical feasibility, code/design optimization and production issues.
  • Monitor existing clientele and industry developments.
  • Prepare financial analysis reports and budget plan for the executives.
  • Ensure that product milestones and goals are met adhering to approved timeline.

What We Expect You To Have

  • B.Tech, MCA or equivalent qualification in Computer Science.
  • 7+ years of overall experience in field of technology and at least 3+ years of experience in product management and 2+ years in SAAS product.
  • Prior experience in managing a .NET with SQL product and cloud-based product is a must.
  • Good to have experience with NodeJS, Angular and Mongo DB based product.
  • Proven strong background in software engineering as well as prior experience in product management.
  • Good problem-solving skills.
  • Able to troubleshoot issues and determine the cause of a plan’s success or failure.
  • Strong technical background.
  • Structured approach with experience in agile methodologies.
  • Relative experience in product management.
  • Strong Leadership skills.
  • Ability to be productive in a globally distributed team through self-discipline and self-motivation.
  • Excellent communication skills.
  • Enthusiastic about new technology and its transformational abilities.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

IT Business Analyst

Job Title:IT Business Analyst
Department:Etech Technology Solutions (ETS)
Location:Gandhinagar

 Visit us: www.etechgs.com

What we offer

  • Transportation allowance 
  • Canteen Subsidy 
  • Night Shift allowance as per process 
  • Schedule Attendance Bonus 
  • Health Insurance 
  • Tuition Reimbursement 
  • Incentive components campaign wise. 
  • Work Life Balance Initiatives 
  • Rewards & Recognition 
  • Internal movement through IJP

What You’ll Be Doing

  • Work closely with key stakeholders to identify and analyze core business processes, technical processes and workflows.
  • Documentation, implementation, standardization and communication and reengineering of processes and work flows.
  • Development of clear and detailed process maps and business requirements.
  • Create and implement initiatives, business process development, and operative process management.
  • Liaise with management and executives to coordinate process improvement project activities.
  • Create process plans that contain project goals, milestones, and resources.
  • Active participation in business transitions, tools transformation, business migrations and implementations.

What We Expect You To Have

  • Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
  • Construct workflow charts and diagrams; studying system capabilities; writing specifications
  • Improve systems by studying current practices; designing modifications
  • Recommend controls by identifying problems; writing improved procedures
  • Knowledge of wire-framing tools and UML 
  • Define project requirements by identifying project milestones, phases and elements; forming project team; establishing project budget
  • Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
  • Maintain user confidence and protect operations by keeping information confidential
  • Prepare technical reports by collecting, analyzing and summarizing information and trends
  • Contribute to team effort by accomplishing related results as needed
  • Validate resource requirements and develop cost estimate models
  • Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the various departments and programs of the client group
  • Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making
  • Plan and coordinate the development of primary and secondary market research studies in support of strategic planning and specific marketing initiatives, as required and presents findings of studies to client committees
  • Review a variety of areas including operations, purchasing, inventory, distribution and facilities
  • Understand and communicate the financial and operational impact of any changes
  • Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes
  • Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement
  • Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues
  • Take lead of scrum teams as the Product Owner
  • Providing vision and direction to the Agile development team and stakeholders throughout the project and create requirements 
  • Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy
  • Provide backlog management, iteration planning, and elaboration of the user stories
  • Work closely with Product Management to create and maintain a product backlog according to business value or ROI
  • Lead the planning product release plans and set expectation for delivery of new   functionalities
  • Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals
  • Keep abreast with Agile/Scrum best practices and new trends
  • JIRA/Confluence experience
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Cypress Automation Engineer

Job Title:Cypress Automation Engineer
Department:Etech Technology Solutions (ETS)
Location:Gandhinagar

Visit us: www.etechgs.com

What We Offer:

  • Transportation allowance 
  • Canteen Subsidy 
  • Night Shift allowance as per process 
  • Schedule Attendance Bonus 
  • Health Insurance 
  • Tuition Reimbursement 
  • Incentive components campaign wise. 
  • Work Life Balance Initiatives 
  • Rewards & Recognition 
  • Internal movement through IJP

What You’ll Be Doing:

  • Work with cross-functional teams (Architects, Developers, QA) in test automation activities across the company 
  • Automate and document tests from existing test cases/scenarios and new feature specifications 
  • Work to continuously improve test automation concepts and best practices, automation testing strategies, and test case design specifications. 
  • Manage source code and administer revision control system. 
  • Manage and administer various other development tools like static code analysis, defect tracking, CI server 
  • Virtual Machine deployment (VMware, Amazon) 
  • Participate on a Scrum team, including all Agile and Scrum related ceremonies. 
  • Work with QA team to track quality assurance metrics, like defect densities and open defect counts 

What We Expect You To Have:

  • Minimum of 5 + years of hands on automation experience with web ,mobile and API testing
  • Proficient in JavaScript and Typescript.
  • Experience in writing clear, concise and comprehensive test plans and test cases
  • Hands on experience using automation tools like TestCafe, Appium, Rest Assured etc.
  • Knowledge / Experience working on Automation tools like Cypress | Protractor | Webdriver.io | Jest | Mocha | Jasmine | TestCafe | Playwright | Puppeteer | Nightwatch | Casper.JS | Nemo.js | Dalek.JS | Buster.JS
  • Good understanding of various DevOps tools including Git, Jenkins, Docker and Artifactory.
  • Taking ownership of projects and organized tasks
  • Pro-Actively work with team and should be able to handle the work independently.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Business Analyst

Job Title:Business Analyst
Department:Etech Technology Solutions (Medallia)
Location:Gandhinagar

 Visit us: www.etechgs.com

What we offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Campaign Allowance
  • Health Insurance
  • Tuition Reimbursement
  • Work Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing

  • Work with senior team members to carry out customer implementations and program enhancements
  • Participate in the implementation design, setup, and review processes
  • Identify improvements to our feedback products and processes
  • Utilize Client software knowledge for testing customized software solutions
  • Build long-standing customer relationships by improving customer feedback programs
  • Provide support to client meetings by leveraging in-depth Client system capabilities
  • Work with client teams in resolving technical/system related inquiries
  • Provide quality assurance support when providing features to clients
  • Provide client support when analyzing large sets of data
  • Contribute to the entire web lifecycle
  • Develop functional and fast-responsive web applications, using markup languages
  • Troubleshoot apps for bugs and fix bugs if necessary and improve the usability
  • Troubleshoot UI and improve its performance accordingly
  • Employ the latest technology in order to re-built legacy apps

What We Expect You To Have

  • Excellent analytical skills (including Microsoft Excel) and attention to detail
  • Strong written, oral communication and presentation skills
  • Bachelor’s / Master’s degree in Computer Application (BSc IT, MSc IT, BCA, MCA, B.Tech Computer Engineering, B.Tech Computer Science etc.)
  • Knowledge of JavaScript, HTML, CSS, and XML. GUI would be an added advantage
  • Experience in management consulting, IT consulting, market research, and/or enterprise software client
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Reporting Analyst

Job Title:Reporting Analyst
Department:Etech Technology Solutions (Medallia)
Location:Gandhinagar

Visit us: https://www.etechtechnologysolutions.com/career/

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Campaign Allowance
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work-Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing

  • Calculates factors such as Utilization, and other performance metrics and production data.
  • Writes and distributes production reports based on data compiled, tabulated, and computed. Determines the sources of the data information required for the reports.
  • Updates and ensures data integrity in Clients’ PSA tool.
  • Maintains files of documents used and prepared.
  • Charts production, based on statistics compiled, for reference by production and management personnel.
    Communicates system errors or problems.
  • Conduct analysis and recommend solutions to performance issues with the operational business units.
  • Build strong and effective working relationships with team members and internal departments.
  • Be open and responsive to consistent coaching, and take an active role in performance planning and goal setting.

What We Expect You To Have

  • Bachelor’s degree preferably in Math, Statistics, or Engineering related field.
  • Proven record of accuracy and attention to detail.
  • Expertise in Excel/Google Spreadsheets (Data Analytics) is a prerequisite.
  • Must be fluent in written and spoken English.
  • Attitude – Positive and go-getter. Take responsibility and initiative to develop core skills and competencies by being involved in every facet of personal development.
  • Presents a professional, efficient, and service-oriented profile to clients and internal/external customers.
  • Ensures a high level of quality in all administrative efforts.
  • Knowledge of Company policies and procedures as outlined in the employee handbook
  • Ability to prioritize and multitask; Effectively communicate using proper grammar and syntax; Exhibit a professional image and demeanor at all times; Pass skills tests which include Advanced qualifications test on Excel as necessary. Must be capable of problem-solving promptly and independently while under pressure.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Nice InContact Implementation Engineer

Job Title:Nice InContact Implementation Engineer
Department:Etech Technology Solutions (ETS)
Location:Gandhinagar

What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work-Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing:

  • Designing IVR and call flow, setting update contact center environment as per client need, initial configuration of skill, queue, agent and supervisor IDs and permissions.
  • IVR and call flow issue debugging and fixing.

What We Expect You To Have:

  • At least 4+ years of experience in NICE InContact.
  • Experience working with Genesys, Away or alternate call recording software.
  • Experience in end-to-end NICE InContact implementation.
  • Experience in NICE inContact CXOne (Omnichannel), RingCentral, UserHub, WFM, WFI, Agent Scripting cloud contact center products.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Node.Js + Angular Full stack Developer

Job Title:Node.Js + Angular Full stack Developer
Department:Etech Technology Solutions
Location:Gandhinagar

Visit us: www.etechgs.com

What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing:

  • Contribute to the entire web lifecycle.
  • Develop functional and fast-responsive web applications, using markup languages.
  • Troubleshoot apps for bugs and fix bugs if necessary and improve the usability.
  • Employ the latest technology to re-built legacy apps.

What We Expect You To Have:

  • 5+ years of professional experience and 3+ year in Angular.js, 3+ in Node.js web-based application with SQL Server 2008/2012 back end.
  • Must have experience with standard Web technologies such as HTML, CSS, JavaScript, jQuery, Bootstrap, AJAX.
  • Experience with Amazon AWS EC2, any NO SQL Database experience like Redis, MongoDB etc., and S3 a plus.
  • Angular.js/Angular 2/4/5/6/7/8 (Mandatory)
  • Node.js (Mandatory).
  • Skills of C#.net, MVC, Entity Framework, Dotnet Core (Good to have).
  • SQL Server, Redis, MongoDB.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Database Developer

Job Title:Database Developer
Department:Etech Technology Solutions
Location:Gandhinagar

Visit us: www.etechgs.com

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work-Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing

  • Create Tables, View functions, and stored procedures.
  • Database Development and ETL Development.
  • Database design.
  • Data profiling
  • Dimensional model design
  • Cube design and development using SSAS(Optional)
  • Obtain and interpret information from a large volume of reports
  • Analyze and interpret complex data and translate complex systems information between computer programmers/database administrators, program staff.

What We Expect You To Have

  • More than four (4) years of experience.
  • Experience in writing SQL queries and stored procedures for combining, analyzing, and reporting data.
  • Experience in writing a complex query to analyze data.
  • Experience in different RDBMS technology (MSSQL, MYSQL, Oracle, Etc….)
  • Experience in BI and Data visualization tool
  • Experience in NoSQL Database will be an added advantage.
  • Can effectively identify critical information for data analysis.
  • Experience in ASP.NET technology.
  • Stored procedure optimization through indexes etc.
  • Knowledge of triggers, database jobs, functions, and profiling.
  • Database management.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

IT Helpdesk Technician

Job Title:IT Helpdesk Technician
Department:Etech Technology Solutions
Location:Gandhinagar

  Visit us: www.etechgs.com

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

We You’ll Be Doing

  • Troubleshooting all information technology issues, including software, hardware, and networking
  • Provision, deprovision, and audit access rights for all company resources
  • Assist in the management of Active Directory information, ensuring accuracy and regular updates
  • Install and update desktops, laptops, mobile devices, peripherals, networks, and related software
  • Assists end-users in resolving complex technical problems. Resolves and/or refers highly complex technical problems as appropriate
  • Follows up with end-users to ensure that inquiries are resolved within established SLAs
  • Logs and tracks inquiries using a ticketing system while maintaining history records
  • Documents and maintains workflows utilized in successful issue resolution
  • Identifies, evaluates, and prioritizes end-user problems and complaints to ensure that inquiries are successfully resolved
  • Analyses and evaluates inquiry/problem reports and makes recommendations to reduce the need for help desk involvement and end-user effort
  • May provide leadership and work guidance to less experienced personnel
  • Mainly Tier 1, partly Tier 2 Support Level
  • Working with a global team, providing Network-/Security Services on a high level of quality Assists with routine and ad hoc requests. Supports projects and initiatives within the department

We Expect You To Have

  • Experience of networking fundamentals, mainly TCP/IP
  • Windows and Mac OS hardware/software experience
  • Microsoft Office knowledge, very knowledgeable with Excel in particular
  • Active Directory management experience a plus, but not required.
  • Virtual Machine deployment and management
  • Wireless technologies and protocols know-how desirable
  • VPN technologies (IPsec and SSL)
  • Relevant technical certification is highly desirable
  • Internal Help Desk Technician to provide phone, chat, email and direct IT support. Must be available some nights and weekends.
  • Be a Team player
  • Flexible attitude, reliable
  • Network maps and document writing
  • Customer-friendly demeanour
  • Interpersonal skills for interacting with team members
  • Good Communications skills
  • Organization skills to balance and prioritize work
  • Analytical and problem-solving skills
  • Leadership skills to mentor and provide guidance to less experienced personnel
  • Ability to work in a team environment
  • Configure and administer a defined technology/system (e.g., Hardware, Operating Systems, Network and middleware) in support of ongoing operations and projects.
  • Manage incidents and requests for a defined technology environment
  • Provide network specific technical expertise for the support of security network system.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

WordPress Developer

Job Title:WordPress Developer
Department:Etech Technology Solutions
Location:Gandhinagar

Visit us: www.etechgs.com

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing

  • In this role, you will be responsible for both back and front-end development, including creating WordPress themes and implementing plugins.
  • As the WordPress Developer, you should have a strong understanding of CMS/CRM systems and current industry trends.
  • Collaborate with SEO specialist on metadata implementation and best practices.
  • Communicate with the project managers on product timing and deliverables.
  • Work with digital team to implement analytics/campaign tracking tags.
  • Ability to gather and refine specifications and requirements based on technical needs along with experience creating WordPress themes and plugins from Photoshop design examples and requirements.
  • Ability to incorporate various CRM systems via lead forms, etc.
  • Ability to read and interpret site analytics.
  • Site conversion-oriented, strategic approach to digital marketing.

What We Expect You To Have

  • 5-7 years of WordPress and programming experience.
  • Proficient in JavaScript/PHP/HTML/CSS with a balance of programming and UX skills.
  • Customize WordPress themes.
  • Oversee website migrations Integrate data from various back-end services and databases and Manage 3rd party API integration.
  • Develop responsive WordPress sites and landing page.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

SQL / SSRS Developer

Job Title:SQL / SSRS Developer
Department:Etech Technology Solutions
Location:Gandhinagar

Visit us: www.etechgs.com

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition

 What You’ll Be Doing

  • Design and develop reports for addressing program recurring reporting needs by using SQL scripts/stored procedures with SQL Server Reporting Services (SSRS).
  • Data profiling
  • Dimensional model design
  • Cube design and development using SSAS,
  • Obtain and interpret information from large volume of reports
  • Analyze and interpret complex data and translate complex systems information between computer programmers/database administrators, program staff

What We Expect You To Have

  • 3+ years of experience in Writing SQL queries and stored procedures for combining, analyzing and reporting data.
  • Designing, developing and implementing SQL Server Reporting Services (SSRS) reports
  • Ability to effectively identify critical information for data analysis.
  • Experience in ASP.NET technology.
  • Stored procedure optimization through indexes etc.
  • Knowledge of triggers, database jobs, functions and profiling.
  • Database management.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Asp.Net MVC Developer

Job Title:Asp.Net MVC Developer
Department:Etech Technology Solutions
Location:Gandhinagar

Visit us: www.etechgs.com

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition

 What You’ll Be Doing

  • Perform software development life-cycle (SDLC) activities, from initial user business requirement, translate into technical specification and development plan for coding for assigned modules, testing/debugging
  • Proactive follow company guidelines for SLA (Service Level Agreement) to deliver the product/services.
  • Coordinate project and delivery schedules to ensure that SLA is met.
  • Responsible for on-time task tracker entries per task assigned and daily log entries.
  • Proactive reporting to Supervisor about project updates

What We Expect You To Have

  • Must have experience building web applications using Asp.net, MVC, Angular, and Entity Framework
  • Must have experience with standard Web technologies such as HTML, CSS, JavaScript, jQuery, Bootstrap, AJAX.
  • Must have experience developing web services.
  • Should be able to design and develop databases for large applications.
  • Experience with Amazon AWS EC2, any NO SQL Database experience like Redis, MongoDB, etc., and S3 a plus
  • SQL Server
  • Angular / React (Good to have).
  • Node.js (good to have).
  • Dotnet Core (Good to have).
  • Flexible to work in a US/Nightshift
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Cyber Security Auditor

Job Title:Cyber Security Auditor
Department:Etech Technology Solutions (ETS)
Location:Gandhinagar

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

 What You’ll Be Doing

  • Analyze overall enterprise audit readiness and provide recommendations on how effectiveness could be improved to mitigate conditions that could impair future audit preparedness and audit readiness support
  • Effectively communicate audit procedures and expectations to team members and stakeholders in a timely and clear fashion
  • Liaise with technical security stakeholders on an ongoing basis
  • Set and continually manage technical project expectations with team members and others stakeholders
  • Conduct security audits of information systems against policy/process as defined with Etech documentation and required for ISO 27001, PCI-DSS, HIPPA, and Privacy Shield
  • Plan and schedule security audit timelines
  • Determine the frequency and content of audit reports, analyze results, and remediate problem areas.
  • Review and evaluate audit findings and make recommendations on improving security and audit preparedness
  • Create audit remediation plans along with members of the cyber security and technical teams and establish timelines for completion
  • Ability to travel between locations as necessary

What We Expect You To Have

  • University degree in the field of Computer Science/Technology Management/and /or 2+ years related work experience
  • Certifications in Cyber Security and/or Technology fields a plus
  • 2 years direct work experience in a technical environment
  • Familiarity with security audit and/or standard audit practices
  • Ability to conduct technical security audits for complex information systems
  • Ability to analyze information systems and technical specifications against defined security control standards and identify deficiencies and remediation strategies
  • Experience with network security, vulnerability management, incident response
  • Knowledge of emerging cyber security trends
  • Familiarity with Change Management practices
  • General knowledge of network system Functionality (Firewalls, Switches, Routers, etc.)
  • Database and operating systems experience with Microsoft products a plus
  • Technically competent with various software programs, such as Microsoft Office products, SQL, etc.
  • Familiarity with security software such as Anti-Virus, Anti-Malware, Web Filtering Technology, Encryption methods and standards
  • Familiarity with industry security standards such as ISO 27001, PCI-DDS, HIPPA, Privacy Sheild, etc. a plus.
  • Experience at working both independently and in a team-oriented, collaborative environment is essential
  • Can conform to shifting priorities, demands and timelines through analytical problem-solving capabilities
  • Reacts to project adjustments and alterations promptly and efficiently • Flexible during times of change
  • Ability to read communication styles of team members and contactors who come from a broad spectrum of disciplines
  • Persuasive, encouraging, and motivating
  • Ability to elicit cooperation’s from a wide variety of sources, including upper management, clients, and other departments
  • Possession of excellent analytical skills
  • Strong written and oral communication skills
  • Adept at conducting research into project-related issues and products
  • Must be able to learn, understand and apply new technologies
  • Customer service skills a must
  • Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Active Directory Systems Administrator

Job Title:Active Directory Systems Administrator
Department:Etech Technolgy Solutions
Location:Gandhinagar

Visit us: www.etechgs.com

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Campaign Allowance
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work-Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing

  • Install and configure active directory and plan and implement active directory migration.
  • Can work in Dynamic and collaborative workplace where you must provide creative and thoughtful solution as an Active Directory Administrator.
  • Can independently Install, configure, troubleshoot, diagnose, and resolve problems with Windows server and Microsoft Active Directory 2012 and higher.
  • Other duties include operations and maintenance activities for server maintenance, patching, tuning and other administrative tasks.
  • Responsible for update, track and provide resolution to customer issues using the Siebel Action Request System.
  • Maintain infrastructure documentation, tune system performance, enterprise monitoring, and install system wide software.
  • Operate, maintain, and improve System Center Operations Manager
  • Operate, maintain, and improve Active Directory Federation Service.
  • Must be able to multi-task, ability to learn on the job and research effectively.
  • Domain administrator functions-
    • Creation and management of directory infrastructure
    • Monitoring and reporting associated with the reliability and security of the domain
    • Domain Controller Management
    • Policy monitoring and compliance
    • Configured Group Policy Objects to create a secure Windows Infrastructure
    • Manage group policy at root of domain and for Domain Controllers OU
    • Manage the root Users and the root Computers OUs
    • Install and manage security reporting tools used to monitor changes to the Active Directory
    • Coordinate and configure alarm distribution to OU Admins for OU-related events
    • Plan and manage all migrations and upgrades related to the AD or the DCs
  • Enterprise administrator functions-
    • Creation and management of the forest
    • Overall security and reliability of the forest
    • Creation and removal of domains
    • Management of trust relationship with ALS domain
    • Management of trust relationship with JGI-OSF domain
    • Full disaster recovery plan and practice of trust recovery
  • Schema Administrator functions-
    • Maintains security and integrity of schema
    • Oversees modifications to schema
    • Full disaster recovery plan and practice of schema recovery

What We Expect You To Have

  • 3-5 years of relevant experience
  • 10+2 with Diploma or Graduation in Computer Science/BCA/IT or equivalent.
  • Should have good knowledge in Azure AD and AD connect.
  • Should have good Knowledge in PKI infrastructure, and SQL basics.
  • Responds to operations related enquiries, may act as first point of contact in subject matters.
  • Certification and additional skills:
    • Microsoft Azure fundamentals
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Salesforce Developer

Job Title:Salesforce Developer
Department:Etech Technology Solutions (Medallia)
Location:Gandhinagar

Visit us: www.etechtechnologysolutions.com

We are looking for a Salesforce Developer with a strong functional and technical background to solve complex software problems at scale. The developer will be involved in all technical aspects of Salesforce.com, including custom code, systems integrations, 3rd party applications, and AppExchange products. This role will work closely with functional leaders, organizational units, and subject matter experts to identify, develop, and deploy customized business solutions across multiple systems. The developer is primarily focused on the Salesforce platform with scope to develop in other systems used by our Professional Services organization. The Salesforce Developer will be responsible for creating dynamic and scalable Salesforce solutions that perfectly meet the evolving needs of the Professional Services organization.

What We Offer

  • Canteen Subsidy
  • Night Shift allowance as per process
  • Campaign Allowance
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing

  • Partner with stakeholders and project managers to gather, document and develop new requirements into Salesforce.com design and implementation by translating business requirements into creative and effective technical solutions
  • Develop in, Apex, JavaScript, Lightning Web Components, Aura Components and other technologies to build customized solutions that support business requirements and meet project objectives
  • Communicate with project managers, and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment
  • Configure, build and integrate Salesforce with other tools in the Support/Education Services Stack
  • Identify opportunities for application optimization, redesign, or development within the platform to ensure compatibility with evolving project requirements
  • Create and maintain standard operating procedure (SOP) and system architecture documentation.
  • Guide best practices for deployment strategies, governance and development processes Embrace a dynamic and talented team that challenges each other to reach their full potential and are committed to career development and coaching
  • Act as a promoter and driver of change in support of business process improvement.

What We Expect You To Have

  • 2+ years of systems development experience (i.e. designing, developing and maintaining complex solutions using Apex, Lightning Web Components, JavaScript, Apex REST API, and SOQL)
  • 2+ years of experience integrating Salesforce.com with other applications via real-time, batch, sync/async
  • 1+ years’ experience with translating business requirements into technical/functional solutions
  • Strong understanding of Salesforce.com best practices and functionality
  • Solid understanding and detailed experience with Salesforce.com architecture Ability to assess the impact of new requirements on all upstream and downstream applications, systems, and processes
  • Must demonstrate exceptional verbal and written communication skills with the ability to communicate clearly, effectively and appropriately with colleagues at all levels in English
  • Bachelor’s degree in Computer Science, Software Engineering, Information Systems or related field
  • Scripting language experience e.g. Python
  • Strong understanding and knowledge of Salesforce Service Cloud capabilities and limitations paired with Salesforce force.com design and configuration skills Salesforce.com certification (Platform Developer I / Platform Developer II) Experience using Salesforce data tools (Data Loader, Excel Connector, Demand Tools, Visual Studio Code, WorkBench)
  • Previous experience working in a SCRUM or agile environment.
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Technical Content Writer

Job Title:Technical Content Writer
Department:Etech Technology Solutions (ETS)
Location:Gandhinagar

Visit us: www.etechgs.com

What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

What You’ll Be Doing:

  • Work with a development team to understand the product and its documentation requirements.
  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
  • Create and maintain the information architecture.
  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
  • Write easy-to-understand user interface text, online help, and developer guides.
  • Create tutorials to help end-users learn applications

We Expect You To Have:

  • Minimum 3-5 years’ experience as a technical writer, editor, content strategist, or similar.
  • Excellent written and verbal communication skills in English.
  • Experience writing API documentation and testing APIs.
  • Experience with image creation using applications such as GIMP and Visio.
  • Proven working experience in writing software documentation and managing content, including coordinating with and bridging between other teams.
  • Experience with text markup in Docbook XML, HTML/CSS, or SGML
  • Analytical thinker with an ability to identify and solve problems in a logical manner.
  • Highly adaptable, able to make decisions on incomplete information and manage multiple processes simultaneously.
  • High personal code/development standards (peer testing, unit testing, documentation, etc.)
  • Ability to gather information from disparate sources, grasp complex technical concepts and translate them to easily understandable content for audiences of varying technical expertise.
  • Familiarity with the software development life cycle and methods such as Agile, Scrum, and Kanban
  • Experience developing an information architecture for end-user documentation.
  • Experience with single source/multi-output documentation tools such as Madcap Flare or Paligo (Paligo preferred)
  • Working with developer tools such as MS Visual Studio, Emacs, git, and make (nice to have)
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

AWS Admin (Hybrid)

Job Title:AWS Admin (Hybrid)
Department:Etech Technology Solutions
Location:Gandhinagar

 Visit us: www.etechgs.com

 What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per the process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work-Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing:

  • Performs system administration, including system security, software update management, and database maintenance.
  • Experience provisioning, operating and maintaining systems running on AWS.
  • Analyzes the impact of process or technical tool changes on existing processes, tools, and interfaces based on knowledge of interdependencies of related functions and systems.
  • Monitoring VPCs, EC2 instances, Elasticsearch, Redis, SQL Server, and MySQL databases.
  • Install, configure, and secure servers in a virtual environment.
  • Provide input to ensure proper selection and deployment of technologies, creation, and enhancement of current processes.
  • Analyze system logs and identify potential issues with the computer system.

We Expect You To Have:

  • Experience of AWS: VPC, EC2, IAM, S3, Route 53, SES, Elasticsearch
  • Exposure to Database management using MS SQL Server, MySQL, Redis
  • Hands-on OS experience: Windows Server, Linux, etc.
  • Assessing the stability, security, and scalability of installed Windows & Linux Servers
  • IIS, Apache & Nginx – site configuration, SSL provisioning and installation, troubleshooting.
  • Strong working knowledge on Site Hosting and SSL certificate process
  • Good support/development knowledge in Apache, PHP, MySQL, Redis, NodeJS, IIS & MSSQL
  • Fundamental understanding of the secure application and environment design and management concepts (PCI & HIPAA Compliance)
  • 3+ years of experience in a similar role.
  • Flexible working in US/Night shift
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

Full Stack Developer (.Net)

Job Title:Full Stack Developer (.Net)
Department:Etech Technology Solutions
Location:Gandhinagar

Visit us: www.etechgs.com

What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing:

  • Contribute to the entire web lifecycle.
  • Develop functional and fast-responsive web applications, using markup languages.
  • Troubleshoot apps for bugs and fix bugs if necessary and improve the usability.
  • Employ the latest technology to re-built legacy apps.

What We Expect You To Have:

  • 3+ years of professional experience and 1+ year in Angular.js, Node.js web-based application with SQL Server 2008/2012 back end.
  • Skills of C#.net, MVC, Entity Framework
  • Must have experience with standard Web technologies such as HTML, CSS, JavaScript, jQuery, Bootstrap, AJAX.
  • Experience with Amazon AWS EC2, any NO SQL Database experience like Redis, MongoDB etc., and S3 a plus.
  • Angular.js/Angular 2/4/5/6/7/8 (Mandatory)
  • Node.js (Mandatory).
  • Dotnet Core (Good to have).
  • SQL Server, Redis, MongoDB.
  • Flexible working in US/Night shift
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Gandhinagar

PHP Developer

Job Title:PHP Developer
Department:Etech Technology Solutions
Location:Gandhinagar

Visit us: www.etechgs.com

What We Offer:

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP 

What You’ll Be Doing

  • Core PHP/WordPress/Any MVC Framework like CodeIgniter / Laravel.
  • HTML/HTML5
  • CSS/CSS3/Bootstrap
  • JavaScript/jQuery
  • RestAPI /API Integration
  • Knowledge of SQL and hands-on with MySQL

What We Expect You To Have

  • 2+ years of solid programming experience with Core PHP and MySQL
  • 3+ Year of experience with Laravel and other MVC, Codeigniter
  • Good to have experience with wordpress, drupal, magento, cakephp etc…
  • Must have experience with standard Web technologies such as HTML, CSS, JavaScript, jQuery, AJAX.
  • Must have experience developing web services and API.
  • Should be able to design and develop databases for large applications.
  • Able to manage Linux server
  • Able to manage team
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Vadodara

IT Helpdesk Technician

Job Title:IT Helpdesk Technician
Department:Etech Technology Solutions
Location:Vadodara

  Visit us: www.etechgs.com

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Attendance Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition
  • Internal movement through IJP

We You’ll Be Doing

  • Troubleshooting all information technology issues, including software, hardware, and networking
  • Provision, deprovision, and audit access rights for all company resources
  • Assist in the management of Active Directory information, ensuring accuracy and regular updates
  • Install and update desktops, laptops, mobile devices, peripherals, networks, and related software
  • Assists end-users in resolving complex technical problems. Resolves and/or refers highly complex technical problems as appropriate
  • Follows up with end-users to ensure that inquiries are resolved within established SLAs
  • Logs and tracks inquiries using a ticketing system while maintaining history records
  • Documents and maintains workflows utilized in successful issue resolution
  • Identifies, evaluates, and prioritizes end-user problems and complaints to ensure that inquiries are successfully resolved
  • Analyses and evaluates inquiry/problem reports and makes recommendations to reduce the need for help desk involvement and end-user effort
  • May provide leadership and work guidance to less experienced personnel
  • Mainly Tier 1, partly Tier 2 Support Level
  • Working with a global team, providing Network-/Security Services on a high level of quality Assists with routine and ad hoc requests. Supports projects and initiatives within the department

We Expect You To Have

  • Experience of networking fundamentals, mainly TCP/IP
  • Windows and Mac OS hardware/software experience
  • Microsoft Office knowledge, very knowledgeable with Excel in particular
  • Active Directory management experience a plus, but not required.
  • Virtual Machine deployment and management
  • Wireless technologies and protocols know-how desirable
  • VPN technologies (IPsec and SSL)
  • Relevant technical certification is highly desirable
  • Internal Help Desk Technician to provide phone, chat, email and direct IT support. Must be available some nights and weekends.
  • Be a Team player
  • Flexible attitude, reliable
  • Network maps and document writing
  • Customer-friendly demeanour
  • Interpersonal skills for interacting with team members
  • Good Communications skills
  • Organization skills to balance and prioritize work
  • Analytical and problem-solving skills
  • Leadership skills to mentor and provide guidance to less experienced personnel
  • Ability to work in a team environment
  • Configure and administer a defined technology/system (e.g., Hardware, Operating Systems, Network and middleware) in support of ongoing operations and projects.
  • Manage incidents and requests for a defined technology environment
  • Provide network specific technical expertise for the support of security network system
Apply Now
Department: ETS | Experience: 5+ yrs. | Location: Vadodara

Active Directory Systems Administrator

Job Title:Active Directory Systems Administrator
Department:Etech Technolgy Solutions
Location:Vadodara

Visit us: www.etechgs.com

What We Offer

  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Campaign Allowance
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work-Life Balance Initiatives
  • Rewards & Recognition

What You’ll Be Doing

  • Install and configure active directory and plan and implement active directory migration.
  • Can work in Dynamic and collaborative workplace where you must provide creative and thoughtful solution as an Active Directory Administrator.
  • Can independently Install, configure, troubleshoot, diagnose, and resolve problems with Windows server and Microsoft Active Directory 2012 and higher.
  • Other duties include operations and maintenance activities for server maintenance, patching, tuning and other administrative tasks.
  • Responsible for update, track and provide resolution to customer issues using the Siebel Action Request System.
  • Maintain infrastructure documentation, tune system performance, enterprise monitoring, and install system wide software.
  • Operate, maintain, and improve System Center Operations Manager
  • Operate, maintain, and improve Active Directory Federation Service.
  • Must be able to multi-task, ability to learn on the job and research effectively.
  • Domain administrator functions-
    • Creation and management of directory infrastructure
    • Monitoring and reporting associated with the reliability and security of the domain
    • Domain Controller Management
    • Policy monitoring and compliance
    • Configured Group Policy Objects to create a secure Windows Infrastructure
    • Manage group policy at root of domain and for Domain Controllers OU
    • Manage the root Users and the root Computers OUs
    • Install and manage security reporting tools used to monitor changes to the Active Directory
    • Coordinate and configure alarm distribution to OU Admins for OU-related events
    • Plan and manage all migrations and upgrades related to the AD or the DCs
  • Enterprise administrator functions-
    • Creation and management of the forest
    • Overall security and reliability of the forest
    • Creation and removal of domains
    • Management of trust relationship with ALS domain
    • Management of trust relationship with JGI-OSF domain
    • Full disaster recovery plan and practice of trust recovery
  • Schema Administrator functions-
    • Maintains security and integrity of schema
    • Oversees modifications to schema
    • Full disaster recovery plan and practice of schema recovery

What We Expect You To Have

  • 3-5 years of relevant experience
  • 10+2 with Diploma or Graduation in Computer Science/BCA/IT or equivalent.
  • Should have good knowledge in Azure AD and AD connect.
  • Should have good Knowledge in PKI infrastructure, and SQL basics.
  • Responds to operations related enquiries, may act as first point of contact in subject matters.
  • Certification and additional skills:
    • Microsoft Azure fundamentals
Apply Now

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